We are very pleased with the shaded we purchased from Award Blinds. We have purchased many shades from them over the years and have always been impressed with the quality of the products and the customer service. Thank you Award Blinds!
BB
Bob B.
Quality and Price - ease of installation was thumbs up
Order took a bit longer than anticipated bit over 2 weeks- but was holiday time. Very happy with blinds and the quality. Very easy to install. Took about 30 minutes to complete the install. The brackets are very easy to use, and the shade looks very nice installed. I would definitely purchase from AwardBlinds again. Price was great and quality appears to be pretty good.
TS
Tom S.
Excelent product at fantastic price
Approximately 10 days ago I ordered the replacement blinds (honeycomb shade). It arrived yesterday via FedEx. The box was in excellent condition so I did not have any worries about damage. As instructed I opened the box and all was in good condition. I then took down the old window covering. I am guessing it was approximately 30 years old (it was probably the original covering). The window faces the east and is subject to the hot sun for half of the day. The old honeycomb shade was falling apart. I looked for replacements and was quoted approximately $1,200 plus installation. I then went to the World Wide Web and started looking for other options. Your web site popped up and I found it hard to believe the prices. I was a little concerned it may be a scam. AwardBlinds replacement was almost 9 ft long and 6 ft tall. Your price of $380 was amazing. It only took me approximately 1 hour to install. I took care to use a string to align the retaining clips (5 of them) and the unit clipped right in. I am now enjoying the new top down and bottom up new shade. I just had to send this note thanking you for an excellent product.
AJ
AJ
Loved the color choices too
It was so easy to order from AwardBlinds. They gave good directions on how to measure for the blinds and asked questions like would it be an inside or outside mount. They also had the quickest delivery date and best price.
SH
Sharon H.
Top Notch
As a consumer I am very careful about ordering online. Award Blinds was very truthful, and I received exactly what I ordered in a timely fashion. The ordering and installation instructions were easy to follow. I received an email immediately confirming my order. I had a handyman install my shade and he was amazed at the great quality of the product. My shade blocks the sun during the afternoon and still lets the light in. I highly recommend Award Blinds.
DC
dan C.
Why would I shop anywhere else
Website offers great deals. Variety is exceptional. order exact fit for custom applications was easy, quick, and came to us after only a few weeks.
Fit and finish was amazing!
JG
John G.
The cellular shades these people sell are junk
The cellular shades these people sell are junk. Eventually the cells will stick together, and the shade won't drop without pulling on it manually. The material then appears crinkled. This is a quality issue. It was only a matter of time before the continuous cord loop breaks.
Response from AwardBlinds.comSep 5, 2024
Thank you for the review. I apologize for the delay in replying, we were trying to locate any proof of an order from you. The order number that you provided in TrustPilot's review system is not our order number. In an attempt to locate you as a customer we searched our order history, going back to 2005, and we have no orders from any customer named John Gregory. We also searched for orders with the last name Gregory that had ordered cellular shades and in our 19+ years of business, we have never had a customer with the last name Gregory order a cellular shade with a continuous cord loop. We then searched all emails and there are none from a John or Gregory related to cellular shades. We also sent you a request through TrustPilot for more information and you did not respond. We then reviewed the records of all warranty issues for cellular shades in our system and we have never had a customer report the cell issues that you stated. If we had, those issues would have been resolved through the manufacturer warranty.
Based on the above information, it is clear that this is not a legitimate review of our company or our products. However, we are more than happy to assist you with contacting the correct company or even the manufacturer of the shades that you have. We sell cellular shades from several different manufacturers, many of which are the same exact manufacturers as our competitors. Due to this, we are more than happy to assist you to try and get your issue resolved, even though it was not an order placed with us. In order for us to do that, please contact us at [email protected]. Thank you!
LP
L P.
Amazing customer service to ensure satisfaction
I ordered two light-blocking cellular shades with top-down-bottom-up cord lifts for rather tall windows. One of the topdown functions did not work properly, depending on how low the bottom was dropped. When I emailed customer service, I got an almost immediate response asking for video of the problem. Within a couple of days after that, I got a phone call saying that the shade would be replaced with a higher quality continuous cord at no charge -- AND they were replacing the second shade too, so the two would match. I was blown over by the lengths to which the service agent Patrick went to make sure we were happy with our product. All I asked for was either advice on getting the shade to work or a replacement. I didn't ask for an upgrade or a matching shade -- it was all offered to me proactively. That's what I call great service!