tlbryan1
Great Product, Only Fair Service
Placed my order for 9 blinds based on very good prices compared to previous places I bought from. Supposed to receive an email to confirm my order. Never received it. Customer service assured me I had gotten it and it was probably just in my spam folder. Never got it. Continually checked status of my order and it always showed "In Production" Checked at 9:00 on Friday to see the status because we were leaving town. Still in production. Received an email at 10:00 saying order was complete and shipped but may be awhile before the tracking number would show anything. Blinds arrived on my door 2 hours later. No directions at all in the boxes. Blinds were for a lake home. Don't have internet service and their installation instructions would never download on cell phone. First 2 blinds were correctly labeled. Remaining 7 blinds were all labeled the same with a name that did not match any of the ones I'd given. Was able to sort out where they belonged simply by the sizes on the cartons. Very happy with the quality and price of the blinds but you'll need to be able to figure things out on your own.