AvuleaReviews of avulea.com

My issue with trying to find a way to exchange the top for another size (they run smaller so order one size up) has been resolved, with a company spokesperson reaching out with a cordial email. The new top is in the mail. I believe it will be comfortable as it is made of a silky spandex material. And of course, it has a built in bra, the main selling point!

I wish I could give them " no stars"! DO NOT ORDER FROM THIS COMPANY, THEY ARE NO GOOD!!!! After ordering from this company, I received my package and I tried on my new purchase. I always wear size Medium, I could not even fit it on, that is how small it is, also, the material feels not comfortable at all. Anyway, getting in touch with customer service and requesting a refund, here are some of the responses I received; reply nr.1; Thank you for your message and sharing your request. We understand you would like to return the item(s) for a full refund. As the item(s) received are not damaged, defective, or incorrect, please note that we are unable to provide a prepaid return label in this case, and return shipping would need to be arranged at your own cost. To make this process easier and avoid the inconvenience, cost, and waiting time of returning the item(s), we would like to offer you a special resolution option: a 50% refund to your original payment method, and you may keep the item(s). This option is designed to be the fastest and most hassle-free solution, as it allows you to receive a significant refund immediately without needing to package, ship, or wait for the return to be processed. If you choose to proceed with a return instead, you are absolutely welcome to do so. However, please note that return shipping costs will not be covered, and the full refund can only be issued once the item(s) are received back in our warehouse. Please let us know which option you prefer, and we will take care of it right away for you. I asked for the address to send my return to and this is what I received; Hi Els, Thanks for getting back to us. Because the item has already been worn, we’re unfortunately unable to accept it as a return for a refund. Worn items can no longer be returned to our inventory or sold to another customer, as we need to make sure all returned items meet the necessary hygiene and quality standards. We’re also unable to accept only the unworn items from the order as a partial return, as our return process requires the whole order to be returned together and the items to remain unused and in their original condition. As an alternative, we can offer you a 60% refund to your original payment method, and you can keep the item. No return will be required. We hope this gives you a helpful alternative. If you’d like us to proceed with the 20% refund, just let us know and we’ll take care of it for you.

When I received my order, I quickly found out that these tanks run very small. I could see and feel the quality, so inquired about trying the next size (L!). I was told to keep the mediums. In just one day of wear, I can feel the comfort of support without that elastic band digging in. I think a perfect fit could be accomplished by deepening the arm hole an inch, as even the large fits right at the underarm crease. I am a petite S/M usually.

Impressive speedy communication after being contacted about the size not being right for me. I was informed that the clothing in a better size would be sent to me at no charge right away. I’m very pleased about the kind way I was treated.

Responed to problem in timely order. Product very nice but very small and ordered size according to size chart but could not even put on at all. Company is going to replace in larger size no cost to me. Hopefully they fit because very nice products.

I received an order that was soft and well made but it was too small. I reached out to customer service and they responded immediately. They are replacing the order. I am so pleased, I haven't received this type of service in a long time. Great Product and Great Service!

I had a problem with my tanks being too snug. I messaged customer service and Margaret got back to me the same day saying they will send me the right size. The tanks are so soft and comfortable. What a great idea and what great service. I’m a happy customer.

I think the sizes are way smaller than what may fit. I will try a larger size, N maybe they will fit. Customer service is very nice and is exchanging the tops with larger size for me to try.