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Solitaire Clash is rigged and scams its…
Solitaire Clash is rigged and scams its players. I encountered multiple games with entry fees of $7 or more where the results appeared predetermined, with historical playthrough consistently posting unbeatable scores,leaving legitimate paying players with no realistic chance of winning. They claim it’s skills based but when there are multiple games over $7 with the same result one person gets 7k the rest are less than 2k - it’s not skill- it’s the computer winning. I reported these games to customer support, but instead of addressing my concerns, I was repeatedly gaslighted. When I asked for proof that the winning scores were achieved by legitimate players, I was told they could not provide any evidence because that information was "internal." Their refusal to verify the legitimacy of these results only reinforced my concerns about the fairness of the platform. Here is the gaslighting from support “Regarding your request for video recordings or other proof, I’m afraid Customer Support is not able to provide internal gameplay recordings, opponent gameplay, or other internal system records. We also cannot disclose information that could affect the privacy of other players or the integrity of our systems” To clarify I am not asking for personal information on players- I am asking to see legitimate proof that these games are not bots. I am beyond disgusted by the complete lack of transparency and the utter disregard for customers. Rather than providing honest answers or taking responsibility, the response took days and were dismissive and felt like blatant gaslighting. It's clear that customer satisfaction is not a priority. Based on my experience, this business feels designed to take customers' money without delivering the honesty or accountability they deserve. When I requested a full refund for games that were demonstrably not skill-based, my request was denied through the use of generic, scripted responses rather than a substantive review of the facts presented and with zero transparency or documented proof. I would not recommend it to anyone- delete it and run. Awful experience
Response from AviagamesJul 14, 2026
Hi there, Thank you for your review. Please allow us to apologize for the negative experience. Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills. To clarify, other players' information is internal and can't be disclosed. Regarding your refund request, please note that following the Terms of Service which has been agreed to, a refund can't be issued. If any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :) Regards, Avia Support Team