AvailReviews of avail.com

I have asked several times for help because I can't get into or reset my account. And, for some reason an old account was opened. Which I do not want to use. I asked for my account to be looked at. I am not getting the link to reset my password.

Very dissatisfied with this web based company. I got locked out of my account and they banned me from access with having to show even more proof it was me. with ID, Deed etc. I didn't get to update my password with a link they sent me they just continued to keep me blocked. The worst website/company to deal with just to post a add for house for rent. Zillow rocks!

I am a renter. Avail debited my account twice in error. I have been on hold with them for almost 10 minutes to rectify the issue. I do not find them trustworthy to have access to my bank account. However, There is a 3% (!) charge to use a credit card. So, I can pay over $100 extra each month to use a credit card (for peace of mind in being able to reverse charges quickly and easily), or continue to give Avail access full unfettered access to my bank account, where they have already proven to be untrustworthy. Not a good look. Avail may be great for Landlords. Unfortunately tenents are forced into the relationship.

I didn’t get a single inquiry after posting for couple of weeks.

While the premise is good, and some of the parts of the process are well built Avail.co falls apart on customer service and clarity. They are bumbling and full of mistakes. Not worth the time and effort. Would not recommend based on my experiences.

This website is a joke, just like any other website that I have used for my properties. I have several properties with them, and at first they were like we’re the one and only Holy Grill website. They will deposit my rent money the next day if I pay $9 for each unit. Of course I did that and my money was deposited a week after each month. The best part is there customer support. 3 days I tried to call them and no one answer. I sent them an email requesting a call back, their answer is you can email us instead of calling 😳. Thanks for nothing. I cancelled all of my rental properties with them. Save the headache and go to a different website.

I tried calling Support several times and there were no representatives available. So I tried the chat several times and it kept giving me auto responses that did not answer my question. They were completely different answers unrelated to what I was asking. Then I submitted a ticket, and it has now been over 24 hours with no response. What has happened to your staff? They used to be so responsive and helpful when I would call them on the phone. One of my tenants is trying to make payment and cannot. That is a huge problem!

No call back, no return emails, no help over account verification. Waste of time.