AvailAvail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Avail (avail.com) has 412 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Bruce L.
They were simply honest and did what they said they would do.
Response from AvailJan 8, 2026
Hi Bruce, Thank you for sharing! We are happy to hear that you are pleased with our honesty and follow-through—it means a lot to us. If there's ever anything we can do to help make your experience better, please do not hesitate to reach out to our Customer Care team!
Michelle R.
My boss has several properties that I help him maintain and this website made my job so much easier. I am not a realtor and my work for the company is actually AR, AP, HR and office manager so this has been extremely helpful. I had a few issues with setting up the payment but that was not Avail that was me. I had to call and get some needed info to solve the problem and the tech was so helpful and most importantly it wasn't some horrible help desk that you can't understand. The tech was patient, knowledgeable, and personable. This site is amazing and an absolute time saver.
Response from AvailJan 8, 2026
Hi Michelle, Thank you so much for the thoughtful review! We’re glad Avail has made managing multiple responsibilities easier for you and that our support team was able to help when needed. It means a lot to hear that using the platform and your experience saved you time and supported your work—we truly appreciate you sharing this. Please let us know if there is ever anything we can do to help make your experience even better.
Dana
Posting on several rental sites for free. Love it!
Response from AvailJan 8, 2026
Hi Dana, Thank you for the great feedback! We’re glad you’re enjoying the ability to post on multiple rental sites for free and appreciate you taking the time to share your experience. You may be pleased to know that we are working to add even more listing partners. If there's ever anything we can do to help make your experience better, please do not hesitate to reach out to our Customer Care team!
Patrick
I just find the effort being minimal and if there is an internal problem they are not afraid to let you know.
Response from AvailJan 8, 2026
Hi Patrick, Thank you for sharing your perspective. We appreciate your recognizing our transparency, and happy to know that you have found ease in the use of our platform. If there's ever anything we can do to help make your experience better, please do not hesitate to reach out to our Customer Care team!
Patti
Up to this point, the company does absolutely everything well. The customer service is second to none. The platform is very friendly, and whenever it's not, the customer service reps are sure to answer any questions completely and thoroughly.
Response from AvailJan 8, 2026
Hi Patti, Thank you for the kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that our platform and customer service have been helpful, and we’re grateful for the opportunity to support you.
Kimmowanus
Very helpful & quick to help
Response from AvailNov 24, 2025
Hi there! Thank you so much for your kind words. We’re glad to hear you found our Care Team helpful and quick to assist. We appreciate you taking the time to share your experience. Thanks for using Avail!
Helen Y.
All works well
Response from AvailNov 14, 2025
Hi Helen, Thank you for the 5-star review! If there is ever anything we can do to help make your experience even better, please don't hesitate to reach out. Our Care Team is here and ready to help.
June L.
I was able to resolve the issue I was having prior to hearing back from the customer service representative, but have had a good experience in the past with assistance.
Response from AvailNov 13, 2025
Hi June, Thank you for sharing such kind words regarding the Avail platform! We’re glad to hear that you were able to resolve your issue, and we apologize for the delay in getting back to you. We hope you’ll be pleased to know that we’re expanding our team to help reduce response times moving forward. If there’s ever anything we can do to help improve your experience, please don’t hesitate to reach out to our Customer Care team. We’re always happy to help where we can!
