Auxbeam LightingReviews of auxbeam.com

Customer service was great helping me solve a warranty issue. Resolved quickly and replacement sent out. I’ll keep using Auxbeam 5D-Pro series light bars.

Wery good product

Customer service was great had an issue with a part and they were very quick to help me out and get a new one sent to me

All I been using is auxbeam products good quality and they have great customer service to it a pleasure doing business with Thank You

I normally do my own research and order cheap stuff off Amazon. Being that this and the other items on my order were for my father-in-laws very nice vehicle he travels across country with I chose to spend a little extra, get a good product from a reputable company, and expect that reputable companies expertise to deliver the appropriate product on the first go around… And worst case scenario I would have good customer service if something happened. I used the system’s tool to input the vehicle information and ordered the appropriate high beams, low beams, reverse lights, fog lights, and two decoders based on the system’s recommendation… high beams and low beams would not fit with the decoder is installed, and after installing them without the decoder turns out I didn’t even need them. Fog light bulbs were wrong and turns out they don’t even offer fog lights for that vehicle and yet the tool on the website suggested I purchased a set from them that were wrong. Back up bulbs, are universal and push in rather than screwing in and locking in, but they are very bright and work, assuming they stay in the housing. Customer service went back-and-forth with me three or four times trying to negotiate a return amount of money rather than shipping the items back. I disagreed all three times and they eventually just sent me a partial refund anyway for the fog lights and no refund for the two decoders. Now I’m out 50 bucks and stuck with lights I can’t use. Ordered the right ones off amazon for half the price, got here twice as quick, and imagine that… they work great and even showed up in the same shaped box and EXACTLY same colored box without aux beams logos printed on them. And now what I try and leave a negative review it forwards me to the items webpage on their site when I click submit review!!!

Been using auxbeam products for about 10 months now and have been working great up until a couple of weeks ago. I thought it was an issue with the unit itself, after reaching out about a warranty issue, The customer service is absolutely amazing! Explained the issue they were quick to getting me set up for success! The only minor issue I do have is the contact hours with me being in the east the times are a little late, but I’m not gonna penalize for me being in a different time zone not the company’s fault by any means. Still absolutely great people and products. Highly recommend!

Great looking lights, great prices and fast shipping.

AMAZING CUSTOMER SERVICE!!! GREAT COMPANY!! Thelights are crazy good!! I went with the GX Bi-Colors for lowers and uppers, so cool!!! I emailed back and forth with them to help me figure out the correct lights for my vehicle and dial in the model that would work!! I had one light come dead on arrival but they immediately sent me a replacement!!