Jeff M.
They are looking for the easy way out.
So far the lights I bought works. However, I did order one set of lights that were the wrong ones, my fault, I think... I say that because I was sure I ordered what I wanted. Anyway, when I ask for a return all they wanted to do was to refund me $20 and I can keep and try to resell the lights I received. That time I said okay. The other item I ordered were hood struts. They were taking so long, and I found better ones from Rough Country, that I requested a cancellation. Auxbeam said that their shipment (from China) was already on its way (however, 2 struts, 2 different shipments, one strut per shipment). I said I didn't want them, they said they would refund me $10 and for me to reject the delivery. Problem is, I am not always at home. Then they said they would refund me $20 and to sell them myself. They have been pretty quick to respond, but to correct the problem they are looking for the easy way out.

