AutoZoneReviews of autozone.com

The guy was quick and efficient

Pues yo soy mecánico de la venta del astillero Guadalajara Jalisco Zapopan y como yo y muchos mecánicos de la primavera de huaxtla y otros pueblos nesecitamos una tienda porque tenemos que ir a Av. Guadalupe o Vallarta y está lejos y las refacciones aquí en la venta del astillero dan caro gracias esperando su contestación

I purchased a set of Duralast Ceramic rotors with a warranty for my 2015 Honda Pilot about 6 months ago and found that they warped. Took them off my vehicle to return them and get a new set but they did not have them in stock. So, had to put them back on and wait a month for them to get the new ones in. They called for me to pick them up but would not allow me to take them until I took the old rotors off yet again---this is understandable, but the problem is the after market parts do not always fit, so I needed to make sure they were correct before returning them. The store manager would have none of this and insisted that I pay for them again---ridiculous after the amount of money I spend in the Rockingham, NC store(store number: 2412)! Had a similar situation with O'Reilly's, but they trusted me enough to swap out the parts and bring them back. In today's economy, I would think businesses want to build partnerships and trust with their valued customers. Going forward, I have decided to take all of my business to O'Reilly's due to their customer valued approach and appreciation of my business and will no longer spend another hard earned dollar with the Auto Zone Franchises.

If i could give Fredericktown, MO AutoZone negative stars I would! Called in to check to see if they had brake rotors for our car, spoke with Brian Blann, the manager, and was told yes they have them in stock and he would put a hold on them til I got there. So I drive 30 miles ONE WAY to watch the Manager and 2 employees look for the rotors, going back and forth to the isle and computer, then Brian makes a call and and says well your only option is Farmington Store. UMM NO! This happens EVERY time, you are told they have the part only to get there and they don't have it or you are given the wrong part. This store really needs competent workers that will actually do their job. The ONLY worker there that does is Jeff Miller. This is also the same store that gave my daughter, a Marine home on leave, issues for wearing a mask! We will not go back, i will give our business to the competition right up the road or order online!!

I went to AutoZone in Sandy, Utah to get a battery for my daughter's car. Shannon helped us. When we told her how frustrating its been she offered to go out and check our battery she said it didn't sound like the battery was the problem rather it was the alternator. She was right. Turns out it was the wiring. Shannon spotted it right away and saved us alot of money. I will always go to AutoZone for trustworthy advice. It feels good knowing there are good companies that actually care about people.

I was so impressed with the kind, engaging, and knowledgeable service I received from JIM O., at the Autozone on Skyline Boulevard in Cape Coral, FL. What a charming man, and so helpful in every way. This is the sort of man that is so capable working in the retail/service industry. If he is not the owner of AUTOZONE, he should be. Thanks again, JIM! I will return again and again. Best regards. Chris C. (I am including this number in case it is pertinent - 6059

I bought a Battery with 5 Year Warranty. Have Replaced it twice and now on 3rd try in less that 2 Months. My Mechanic said battery was bad ( Not Alternator). I went to Autozone to get a 3rd replace and showed the papers from my Mechanic. They told me nothing was wrong with the battery and would not replace it last week. It would not start the day after and had to jump it again to evacuate! Now after a 10 hour Drive, it is once again a dead battery. Closest Autozone is 6 miles from where I am stranded and too dangerous to cross the interstate. Battery will not even hold a charge to get it started and leaking battery acid from the top.

The Autozone on 3513 Cannon Road ripped me off 240.00 dollars . I bought a brand new Optima battery and it turned out the battery was not my issue . They would not return the battery or give me my perfectly good battery back that was tested and perfectly fine . I have been a loyal customer for quite some time . I will never shop here again . Lost a customer for life . I work on cars all the time and will spend my money elsewhere . I will certainly let Optima Battery know of my experience here .