AutoZoneReviews of autozone.com

Nunca había visto un personal con tan poca educación y profesionalidad como el de AutoZone de Granada. Quedamos ésta tarde con la finalidad de ver un automóvil que ofertaban pero resulta que tras un viaje de 2 horas y media en vano de ida y vuelta (somos de un pueblo de Jaén), y una cantidad de llamadas sin respuesta después, el tío con todo el morro nos coge una de esas llamadas y nos dice que el coche lo acaba de vender habiéndonos dicho esta misma mañana que nos esperaba para ver el coche. Tenedlo en cuenta porque si son capaces de hacer una cochinada así, no me quiero ni imaginar los coches que te puede colar esta gente. Lamentable ese tipo de comportamientos y actitudes frente a los clientes que deja mucho que desear acerca de la fiabilidad y la eficacia de su servicio.

Few days back, I went to AutoZone Kendall Park office in NJ. I asked the person in the shop to check my Honda CRV battery. He checked and told me that battery needs to be replaced and he replaced it. During installation he was talking very rude to me. Anyways, after installation I started coming back home and while driving I realized that my car's infotainment screen was not working, radio was also not working. So, I returned back to the shop and asked the same person what could be the reason. He again started talking to me very rude and said that it will work automatically. Btw, infotainment system on my car was not working for 2 days and I struggled a lot. And I made my mind that I will not go to the shop again as I didn't want to face the same person. Later on after reading few articles I figured out myself and later on I had to do it myself. While he installed the battery successfully but my in person experience was very bad because of his rude behavior.

Buenas Alquile en el aeropuerto de Bari. Llame y me tuvieron 10 minutos en espera hasta q me atendieron. Este hombre me dijo q me mandaba un coche a recogerme. Mi sorpresa me escribe un número y me da un dirección a la cual tengo q ir andando (5 minutos). Después de llegar tuve q esperar allí también. Me llevó hasta una oficina fuera del aeropuerto. Allí también tuve q esperar ( normal en un rent car). Termine y me Volvieron a llevar a una campa donde tienen los coches.( esto si fue rápido) me lo entregaron fue rápido ese trámite. La entrega ha sido algo más caótica. Llego lo entrego lo revisan por dentro y por fuera todo parece ok. Me dicen q espere 5 minutos q me lleva la furgoneta al aeropuerto. El conductor no estaba, después de 20 minutos esperando veo q llega el conductor y se pone a beberse un café muy tranquilo. Termina pensaba q me iba pero no! Mi sorpresa es q me dice q me espere q va a echar gasolina. Después de 40 minutos de reloj, llega otro conductor me recoge y me lleva. Conclusión/ deberían ser más rápidos en la entrega como en la recogida. Espero q no me venga ahora q se queda con la fianza. Eso si el chaval q me atendió en la oficina (Vito) genial. Me ayudó en todo lo posible.

Hoy visité la la sucursal de Costa mesa que está sobre la 19th y me atendió una muchacha de nombre Brihana de muy mala actitud tratamos de que nos ayudara en múltiples ocasiones y en todas fue muy pedante y con muy mala actitud incluso a la hora de tomar el pago tiró la caja enojada y se me hace muy poco profesional ya que su trabajo es atender a los clientes y dar una solución no volveré a visitar esta sucursal

i dont recomend autozone for work they have hostil work enviroment

I need a starter for my car so I went to AutoZone #5239. The dealer was trying to take all my money and liver to fix my car. So I did what my father said went to Auto Zone. There I meet Ms. Lisa who help me get the right part for my car. It was a great experience having a woman assist me in a automobile store. She was nice and friendly. I would tell my family and friends to shop at that location no doubt. The customer service was A1!

Brian, the asst. manager, JD and Ryan all helped me. They were fantastic! I went in needing a headlight bulb for my 2019 Durango. It had gone out on my way to work this morning. I had watched a you tube video open how to replace the bulb and knew the bulb number. What I didn't know was that there were 4 different Halogen bulbs and at least 1 LED bulb all with that number. Brian came out and tried to remove the existing bulb for me so we could match what was already in there. He was needed in the store so he enlisted JD to help. JD gave a noble effort but could not get the bulb loose and did not want to break anything. Brian then got Ryan to come out. After fiddling with it for a couple minutes Ryan was able to get the bulb out. It turned out to be some special HD bulb in a metal casing. I went in, bought the bulb and Ryan had the new bulb installed before the register even finished approving my debit payment. These guys went above and beyond to help me. My husband is recently (last few years) blind and is a disabled vet. I have no-one to help me. I tried the local dealship with a different bulb issue a few months back and all they wanted to do was rip me off. I was told I would need to leave the car overnight as they would have to take off the bumper since there was no direct access. That sounded weird to me considering a bulb is a consumable part. I googled it, found a You Tube video, bought a bulb at the same Oak Sprawl AuitoZone location and had it changed in 5 minutes. The dealer lied to me to profit off me. The guys at the Oak Sprawl AutoZone location sincerely did everything to help me. I am a customer for life! I have told everyone I meet about my bad dealership experience, even the clerk at the post office. You can bet I will be telling EVERYONE about my fantastic experience at the Oak Sprawl AutoZone! Thank you Brian, JD and Ryan for all of your help today!

Luis el q me atendió es muy buena gente su servicio es muy bueno se los recomiendo su establecimiento es Avenida fundadores #1001 col. Alfareros Santa Cruz Xoxocotlán, Oaxaca