Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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509 approved reviews, newest moderated first
Claire
My order number is 148532. The car was shipped from California to Boston. My car was assigned to a truck at the second day, and the truck driver called me right away. They picked up my car at that day. The truck driver was very responsive and helpful. The car arrived a couple days earlier than expected. I would recommend this company to anyone.
Chris E.
I'm truly a very happy and pleased customer with Direct Express Auto Transport. I couldn't be more happier dealing with them because they were very responsive and attentive. Direct Express Auto Transport kept me informed all through the transporting process of my Audi A5 from Westmont, IL, to Houston, TX. The truck driver assigned to my vehicle was equally responsive and kept me informed. He was very efficient as he was able to beat the expected delivery date by one day. That made a world of a difference to me. I couldn't be more happier with the service I received and would recommend Direct Express Auto Transport to anyone thinking of transporting their vehicle anywhere in the continental USA.
Norm H.
My first time to ship a vehicle. Checked several shippers,but went with Direct Express. Great decision. They were very professional. Got me an excellent driver and rig who picked up and delivered on the days I specified. Delivered my 33 Plymouth hot rod exactly like it was when he picked it up. I would recommend Direct Express for your vehicle moving needs.
Bharath
The price was excellent and the customer service people were very helpful in clearing any questions. Received my car on Time from Boston to Kansas. I would definitely recommend to reach them for moving
Steve
We needed the car picked up and delivered quickly. It was picked up from a home in Florida and delivered in a day and a half to our home in Indiana. Everything went very smoothly. We would recommend these services to anyone needing to transport a car.
Elizabeth E.
Direct Express was able to assign a carrier very quickly, which was needed. The price quoted was reasonable and competitive. 148084
Jon B.
This was the cheapest place I could find online to ship from California to Texas. I had no problems at all, and it was a great experience. The driver gave me his cell phone number and updated me on the shipment status. There were no damages to my car, nothing was stolen, and the driver was a nice guy.
Kester
I am moving a car from california to illinois. the pick-up was a day early while the delivery was on time (in the evening). the transport took 6 days. overall, no problem with the service.