Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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509 approved reviews, newest moderated first
JoeAgs
Good communication. Some changes in pickup and delivery time windows a couple times by driver, but driver did keep us updated. My Silverado was picked up Friday evening in California and arrived late Monday night in Texas. Truck received in same condition it left California. Good experience, would use Direct again. (Order# 223483 and customer service representative was Jessie.)
Ken
Car arrived on time and without damage. Service was acceptable in all aspects.
Ivan R.
Excellent service. Online process was a breeze. What is quoted online is the price you pay. Received my vehicle in 4 days from pickup. Door to door. Two thumbs up. Thank you. 223658 Jessie
Mick B.
Direct Express Auto Transport did an incredible job at moving my car from Boston to the Bay Are fast and safely! It’s got here in under 5 days. I would highly recommend the service to anyone who needs to ship their car! My agent was Edith, who was kind and helpful throughout the entire process.
Allegro1
This is the third time I have used Direct Express and they are the best! I thought about using the other guys, but after putting in my info with the other guys, I received tons of questions from transport companies and drivers for tiny details about my vehicle, whether I could delay pickup a few days, etc. What a pain!! Just one call to Dina at Direct Express Auto Transport and that was it! They were able to schedule a truck and after communicating with the driver, we arranged a pickup a day ahead of schedule and it arrived at its destination in only 2 days. Thanks to Dina and Direct Express for a painless transaction (and it was $150 less than the other guys!).
Clayton M.
I had a great experience with this company! They put us in contact with a company very quickly, and our car arrived to us sooner than expected. I’ll use them for any future moves I need to make. Jessie was also a big help! Order Number: 223727
Sandra H.
Excellent service, perfect timing!
Cynquece H.
Awesome service. Prompt delivery. Definitely will ship again!