Lee
Overall, satisfactory.
Upfront service was great. Setting up service, experience at Honolulu port was smooth, car arrived in Las Vegas earlier than expected. However, wasn’t prepared for the $300 cash demand when vehicle was delivered. Also, car was very dirty on the outside and a little dirty on the inside as well. Lots of stickers on the front and back windows apparently from different stages of transport. Overall, satisfactory.
Response from AutoStar Transport ExpressFeb 4, 2025
Thank you for your feedback! We're glad to hear that the upfront service and shipping process went smoothly and that your car arrived earlier than expected. We apologize for the unexpected cash payment request and the condition of the vehicle upon delivery. Your comments are valuable, and we will review these concerns to improve our service.

