Your One Stop Shop for Factory Wheels, Center Caps, TPMS Sensors and Wheel & Tire Packages.
Auto Rim Shop (autorimshop.com) has 109 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Auto Parts & Wheels · Bay Shore, New York
Excellent
Auto Parts & Wheels · New York, New York
Excellent
Auto Parts & Wheels · New York, New York
Excellent
Auto Parts & Wheels · Lindenhurst, New York
Excellent
109 approved reviews, newest moderated first
John H.
I'm sorry others had problems. I contacted them after purchasing online for a set of wheel skins for my 2018 F-150. Emailed them for a return call which they did within an hour of the email. Ordered on a Sunday received them Tuesday very fast shipping. The rep I dealt with Dan was very helpful and professional. So, I was totally satisfied all the way around.
Elliot A.
I placed an order online with the AutoRimShop. The item didn't match my selection and I called within one minute of placing the order when I realized my mistake. I was on hold for 30 minutes when the line said I would wait 1-3 minutes. I left a voicemail and send an email explaining I made a mistake. I wanted to cancel my current order to buy a MORE EXPENSIVE item. The associate, told me there are no returns and they cannot stop the order nearly five days after I placed the order. If you can take your business elsewhere, do it. The customer support is late and unacceptable. They lost a follow-up order and any future business as a result.
Dimitry F.
Terrible company terrible service! Took my money and did not tell me they did not have the product. I had to reach out to them. Then management did not help me out. Should have read the reviews
Stephanie
I needed one new wheel on my car after hitting a curb and bending a rim. The tire shop I went to said that they could get me the same wheel that matched the other wheels on my car, for $500. I went online to see if I could buy a wheel online somewhere, and Auto Rim Shop had the same wheel for a 2017 Chevy Malibu, in brand new condition for $280, or, a refurbished wheel for $225. I got the refurbished one and had it shipped to me, with free shipping. It got to my apt two days faster than the estimated shipping date. I went to Discount Tire with the wheel, and they mounted it onto my car for $14. The refurbished wheel looks like new, and matches the other wheels on my car. Auto Rim Shop was a lifesaver!
Zach H.
Can’t believe I didn’t check these reviews before purchasing! I never got my rim for my vehicle, I was told to file a claim with UPS. The claim got approved but I have yet to get a hold of anyone at this company at. The few time I was lucky enough to get someone on the phone, they have been rude and unhelpful saying that there was nothing they could do!
Greenway Capital M.
I ordered a rim, called and emailed Support for delivery information, no response or product received. I should have checked them out prior to ordering.
Justin W.
The rim was not exact but close enough so I didn't complain, 60 days later all the paint peeled off. No one will respond to me.
David P.
Do Not Shop Here! They cashed my $1300 check immediately, and six months later, I still do not have a set of rims. After several exchanges already (dents, rust, etc.), I only have three wheels that match. Now they simply will not answer my calls or emails. Told me they were in stock and would be shipped the next day. What a fraud!