AutoRentals.comReviews of autorentals.com

Response from AutoRentals.comSep 16, 2026

Hello Arno, I am so sorry to hear of your experience. The information Autorentals.com provides to you when you make a car rental booking on our site, is the information that is provided to us by your supplier at the time of booking. We appreciate your bringing this matter to our attention. I will reach out to our tech team so that we can get this problem corrected. I will also reach back out to you via email to see how we can resolve this problem for you. Our goal at Autorentals.com is that our customers have ease of travel and confidence that we are with you every step of the way, from booking your rental to the completion of the rental. Our customer service department is available and ready to assist whenever an issue arises. You matter to us. Your experience matters to us. I will get back in touch with you soon!

Response from AutoRentals.comSep 16, 2026

Hello Dana, I am so sorry to hear you didn't have a positive experience with your rental. I did research our customer service tickets and did not find any contact that you made with our customer service team. A member of our team has reached out to you today to gather more information. Your experience is important to us. Our mission is to ensure that our customers have ease of travel and know that our customer service team is here for you from the start of your rental booking process until the end of your rental. We appreciate your feedback. Whether you reached out to the AR customer service team or the suppliers customer service team, it is important to us that you are well taken car of. You matter to us and we appreciate your business!