AutoRentals.comReviews of autorentals.com

I would leave no stars if it were possible. We booked online had our email confirmation printed out before arriving in Orlando, Florida. We took the shuttle which we waited about 40 minutes for on a Saturday afternoon. When we arrived at the car rental office they would not accept their price quote that we had 3 forms of proof of. This was to be a happy enjoyable Disney vacation which started out horribly due to this company. The car rental site had no phone number for auto rentals.com, nor was there any on internet searches. Yet this car rental office works and books through them. We had to call Disney to be added to magical express shuttle because they wanted a ridiculous price for a car. We took shuttle back to airport to get Disney shuttle. We arrived at our resort 4 hours behind schedule missing dinner reservations. We ended up booking with Budget and had to get a ride to airport to pick up car after midnight. Don't rent from these people at all. If they don't have a phone number you are at a loss like us on any assistance. If it wasn't for Disney transport we would have been stranded. They also never responded to our emails explaining what happened. Stick to the big rental companies at the airport in Orlando not offsite places.

The worst rental company ever! I reserved a 7-passenger van for our spring break last week in Orlando. It was for 8:30am pick up. When we arrived at Orlando airport at 9:00am due to flight delay, I called and they told me they didn't have a van for us and pretty much we were out of luck. There were no other vans available anywhere due to high demand during spring break in Orlando. Basically, we were stranded. The customer rep told me that she "just work here and nothing I can do for you." Are you kidding me?? No wonder they advertise their rates as low as they do. No customer service at all! Cheap cars, Cheap customer service. You get what you paid for I guess. DO NOT RENT FROM THIS PLACE. They are a scam.

I had a bad experience with CorpUSA in Miami Int airport pick-up counter at 3947 NW 26th St., Miami FL-33142 when the reservation was made, I was not told that there will be a cancellation fee. To my surprise when I was about to have the transaction complete I did not like the idea of a $25.00 a day sunpass. Therefore, I cancelled the reservation; in checking my credit card there was a charge of US$25.00. I think that is unreasonable with no work done or service rendered. I am from the Caribbean i make frequent visit to the USA, and have many rentals from different car rental companies and have never been treated in this manner. Therefore, I would suggest that this practice stop, and to make the customer be aware when booking a reservation, and would appreciate in having my refund to avoid reporting this issued my credit card company.

Save yourself time and money and book from somewhere else. They allure in by offering lower price rental on their site when you go to pick up the car the bill becomes double. When you ask why they say read the fine print on the agreement page on their site. Tons of junk add on that are not necessarily and they make u pay for it. Please stay away from them.

I made my reservations over 2 months ago and the day I was suppose to pick up my car I got a text that it was cancelled. Corp USA Car Rental said that auto rental had canceled my reservations AN HOUR before I was supposed to pick up my car!! CRAZY!! Usa car rental said they could not honor the price but they had the same cars available at a higher price. Awful customer service!! I think USA car rental in Miami cancelled the reservation thinking I would rent from them at the higher price since my reservstion was canceled without my knowledge.

My car was booked as one with automatic transmission, but when I came to pick up point, I've been told that car rental company received booking info from autorentals with manual. Trying to contact autorentals I surprisingly found out that they even don't phone number. Awful experience.

I thought it was a great deal, and i reserved it, however I called just to verify that if the mileage was unlimited and if they were going to charge for any other fees. For florida residents you have 50 MILES PER DAY NOT UNLIMITED MILES, BE CAREFUL with this Third party rental, as on the website mentions UNLIMITED MILEAGE for all of their cars rental ..also if you decide to cancel it, there is a fee cancellation $25 and UP... Very disappointed with this autoRental, They should add on the main website that for florida residents are 50 miles per day so People can know, but instead they have it somewhere hide it on the website. READ THEIR RENTAL POLICY and RULES INFORMATION- GEOGRAPHIC before you reserve a car with them... =/

I booked on the site, and until the booking date nobody mentioned that Florida resident are discriminated from other costumers. They stated unlimited mileage, and it is limited for Florida resident: 50 miles/day. Nobody mentioned Florida residents have to pay extra 18-27dollars CDW fee. I even called them, and only at the site they told me this. So I was stuck there, with a 4 years old kid. And they calmly said they don't care what was on the reservation website, this is their company policy. Finally their charge would exceed the big corporations rental fees for the highest category. For an economy. So stay away, use other real comparative websites these guys are misleading!