AutopartsWAY.comReviews of autopartsway.com

Administration was extraordinary and conveyance was quick!!!

DON'T BUY FROM THIS COMPANY! This company is HORRIBLE!! Good luck getting a return on a product you purchased. I've contacted them 4 times now and they said they would email me with a return and still no email. There is no direct phone number. You have to enter yours in and wait for them to call you. Very disappointed to say the least.

Ordered a MAF sensor for my Volvo v70r based on the parts selector tool. The part did not fit my car. It took nearly three week to get a response from them. I then asked for an exchange for one that would fit..... Three times... I was only ever given instructions for a return. I sent the item back and was given a refund with a 20% restocking fee and I had to pay the $19 for shipping back. On a MAF sensor that's a lot of money to put something back. I asked to have a manager contact me... Twice... No response yet after several weeks.

Wanted to know more about the parts - sent them an email through online form - no response. Lady on the phone says the message wasn't received. Sent to their regular email - same stuff. The lady on the phone knows literally nothing about auto parts and can't help you with anything. Utterly terrible

The company sent part on time. Was having problems with core return issues. Problems have been fixed. They are having communication problems but are working on it.

They shipped wrong part. I tried to contact them by e-mail, customer service phone number and chat line..no luck. After 6 days I filed a PayPal claim. Interesting that they then called me at 6 am the next morning saying they would send a return label and pleading for me to discontinue my Pay Pal claim. Waiting for the return label. Very poor service..will not order from them again.

I placed my order March of 2019. And the wrong parts were shipped. Customer service requested that I send pictures of the incorrect parts, which I did. I then had to send the parts back and wait for them to be received before the warehouse sent out the new parts. In total this was a 3 week process. I placed an order with a different site and received my correct parts. I then attempted to cancel the order and was advised that "they just shipped". However the new shipment.never arrived at home home. It's not 3 months later and I have received no refund and very few answers as to when my.order will be refunded. I will never do business this with autopartsway again. Rockauto.com is the only place to get parts

Over s week and o emails no refund as of wet 109 dollars and change and has not been refunded on my canceled order.. Update I did receive my money back in the end