AutoNationReviews of autonation.com

We are a small family owned business. Purchased an "IN STOCK" part form AutoNation for our 2020 land rover, the 25th of November. Its been over a month now and still have not received the part. Called a few times and never received a conclusive response on where my part is. The small amount of money you save is not worth the hassle!!! Also, they obviously don't have the part in stock, Id have it by now.....

If you are in the market for a vehicle, please do not purchase from Autonation in general but more specifically, Autonation USA, located in Charlotte NC. DO NOT BELIEVE ANYTHING said to you by GM Cameron Hudson, as well as GM Colin Rundell, for they both are dishonest. Autonation sold me a faulty vehichle under false pretenses. Please, don't take my word for it, check reviews, not only on Google, but also on Yelp, BBB, Consumer Affairs and Reddit. Autonation USA, customer relations is also a joke, for they do not return calls nor do they respond to emails. STAY AWAY FROM THIS PLACE, unless you want to be cheated.

Dishonest group. Agreed to a price for my car and was assured the hour drive through traffic would result in the purchase of my car at the agreed upon price. I met with Austin, and as I predicted would happen, he gave false information about my tires, which are still under warranty, and offered me $1000 less. Another hour drive home in traffic without a sale. Thank you, Austin and AutoNation Chrysler Jeep West for reminding me why salesmen and dealerships are not to be trusted, especially by women.

Salman Haq sold an unsafe vehicle. It was rusted out in 2 spots on the frame. One spot was filled with bondo. This was verified through OMVIC and MTO. These places, along with Consumer Affairs, BBB, Autonations CEO, lawyer and facebook daily posts have all been contacted. Mr. Haq just recently got off his second probation. What does it take to get this dealer's licence pulled before someone gets killed?

This company can only improve by closing its doors. The dealership owner is shady. He unlawfully sold us a truck which is unsafe and not road worthy, he is now denying to take any responsibility, were currently getting ready to take the owner to court. This review is to save others, do not go to autonations car sales in windsor. I will make sure that all evidence and posts are cycling through this internet to save anyone else from buying any garbage from him.

Purchased a Toyota Tacoma from AutoNation Toyota Pinellas park a few years ago. The paint is peeling off while the truck is still under factory warranty. Toyota it would appear is trying to keep a paint problem quiet. AutoNation just blames the problem on Toyota. How long has Toyota known about their paint peeling and were vehicles at Toyota dealers sold knowing there was a problem? Per warranty Toyota says to work with the dealership for issues and the Toyota customer care number is not helpful. Be careful it seems AutoNation just wants to sell vehicles and be done with it. Over two months and I am now seeking legal assistance. This is a much larger story. Search the internet for peeling paint Toyota Tacoma and also just Toyota peeling paint. Average price to replace a transmission $4,000 to $7,000. Average cost to paint an vehicle correctly $5,000 to $20,000. You might want to research another manufacturer that stands by their product.

We purchased the car 60 days ago (or so) and we have had to replace all four tires and now a battery. The car has 20,000 (18,500 when we purchased it) miles on it and we have not hit the threshold of the 90 days or 4,000 warranty that the dealership offers not to mention the extended warranty we purchased. There is absolutely no reason we have had to spend $1700 on repairs on a car that we purchased less than 3 months ago. The dealership is refusing to help us and basically said “we checked the battery” and “the tires were fine”. Honestly avoid this place. The people who helped us initially are great, but sold us a lemon and won’t do anything about it. I've also reached out to their corporate office EVERY DAY for the past 7 business days and every time I call they say "someone will call you back in 48 business hours, that's 6 business days"....I've called them 8 times and also emailed them 8 times with absolutely no response Auto Nation is a joke and won't do the right thing. Please go to a certified dealer.

Tried to purchase a vehicle from this company and were advised they wouldn't sell to us since we couldn't close the deal before month-end. The salesman followed up after the first of the month stating the vehicle was still available for purchase, then took another buyer and pulled the vehicle from the site. The deal with the other buyer fell through and the vehicle was relisted on the site. We tried to purchase again and asked to confirm shipping costs. Three days later, with multiple inquiries to confirm shipping, they sold vehicle and only notified after we followed up. Horrible customer treatment and experience all around.