Automotive Equipment SpecialistsReviews of automotiveequipmentspecialists.com

Response from Automotive Equipment SpecialistsDec 20, 2024

Hi Chris, We appreciate your wonderful review about us. We make sure all of our customers are satisfied with their product and prices we give. I did notice that tracking was sent to you on a Friday, before the lift was delivered on Monday. Sometimes the email can go to spam/junk, but I promise it was there. My office admin calls everyone once the email has been sent and may have left you a message. Regardless, we are happy to hear everything is working well for you and arrived in a timely manner. - Mario, CEO

Response from Automotive Equipment SpecialistsDec 13, 2024

Hi Ron, It seems that you are misguided with the way this company works. If we are doing promotions for Black Friday/Cyber Monday, they come with a deadline. As our banners had showed, the deadline was 12/2. It isn't a deadline that only we provide, but our suppliers/manufacturers let us know when our costs will go back to normal. We cannot do anything about that. Had you purchased these items online in time during the sale or even called us during those days, then we could have honored the price. You called us the week after the promotions ended (around 12/9), unfortunately, some prices were not changed in time. If we honored that price, we would be losing money. We were willing to sell it you at cost but you refused and resorted to writing false claims about our 5-star company. Obviously we take care of our customers, as you can see with the amount of 5-star reviews we receive. This review is not a correct reflection of our company. We did what we could to help you get the equipment you wanted, but in the end, you did not want to purchase with us.