GPB
Ordered my lift on line
Ordered my lift on line, received the best price. Quick customer service correspondence. Lift arrived about a week later. Great service
Response from Automotive Equipment SpecialistsAug 19, 2025
Thank you!

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Automotive Equipment Specialists (automotiveequipmentspecialists.com) has 589 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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589 approved reviews, newest moderated first
GPB
Ordered my lift on line, received the best price. Quick customer service correspondence. Lift arrived about a week later. Great service
Response from Automotive Equipment SpecialistsAug 19, 2025
Thank you!
Customer
Excellent service. Quick shipping
Doug A.
Excellent communication, friendly, and helpful. It is a relief and assuring when making purchases online for thousands of dollars, to get an immediate follow up phone call to verify your order and make sure there was no confusion about the order. I was provided with clear communication on shipping, when to expect my items, and reliable follow up in regard to shipment arrival from freight company.
Response from Automotive Equipment SpecialistsAug 19, 2025
Thank you for your feedback! We strive to give our best customer service to all our customers.
SEAN C.
STILL WAITNG ON A PART THAT WAS BAD OUT OF THE BOX
Ede
Este es el peor lugar que puedas elejir para comprar, alejate de ellos estarás en problemas con tu maquina o con lo que tu compras sera peor si lo sacas financiado cuando abres tu producto y esta defectuoso o dañado le llamas a ellos para que te ayuden ellos dicen que no es problema de ellos porque es del banco porque el banco pagaron lo que tu compraste y tu llamas al banco te manifiestan que tienes que llamarle al vendedor trate de enviarla de regreso sin importar pagar el impuesto o el cobro por retornar la maquina pero no quiseron recibír la maquina 13 dias después de que ellos la enviaron hable tantas veces sin que pudieran ayudar llame a la compañía de cps sobre la garantía ellos pudierona ayudarme 1 mes después ya que no habia técnico cuando llego el tecnico dijo que la maquina estaba mala necesitaba llamar al.vendedor el vendedor nunca respondió y gracias al técnico ellos pudieron reparar la maquina por parte de la compañía pero si no hay garantía 9 mil dolares hubiera tirado a la basura el vendedor lo unico que manifesto que el ya tenia el dinero en su bolsa ellos no reciben maquinas de regreso que era propiedad del banco porque ellos la habian pagado espero sirva mi comentario y puedan alejarse de esta compañía o busca otro lugar mejor para que no vayan a perder su dinero en estos tiempos cuesta mucho ganar el dinero. Si alguien sabe donde yo poder poner una queja formal haganmelo saber gracias bendiciones a todos
Todd I.
Ordered a bendpak lift. Service was great! Was quickly contacted by Vanessa, a representative ensuring my location could receive the lift without issue. She had great communication and ensured a great delivery!
Joshua H.
Bought a robin air ac machine. Came incomplete. Waited a month for the parts while getting the runaround. Parts arrived and machine wouldn’t charge properly. Still can’t use it and they won’t take it back. I am currently out $4000
Response from Automotive Equipment SpecialistsJun 2, 2025
Hi Josh, As we have mentioned before, we have been working with you to try and get this machine up and running. I opened up a ticket on May 15th and you received the missing parts on May 23rd. That is 6 business days since the phone call I received from you. We were able to get the missing parts rather quickly, so you know we were working diligently to get you what you need. As for returning the machine, it is extremely difficult to make a return once you have thrown out all of the packaging it came in and used the machine. A Robinair technician is supposed to go and put these parts into your machine to ensure it is working but you did it yourself, which now complicated everything even more. We are on your side, as we are with all of our customers, but we need you to work with us and let Robinair do their part to make sure you have a working machine. Your money has been returned to you and you still have the machine, but continue to not cooperate with us. - AES Team
Gwyn
Great communication! Wonderful to work with.