This thing is a mouse killing machine. I caught 3 in one night after a couple of days. I want to set up a camera to see it in action because now I seem to get 1-2 every week. The installation guide was easy to follow and there are some youtube videos that are really helpful if you look those up too. Definitely recommend this trap!
Response from Automatic Trap CompanyDec 5, 2020
Hi Fabienne,
Thanks for sharing your experiences with the A24. Happy to hear you've had success with the trap. Feel free to reach out to us with any questions via [email protected]
- TH
MA
Madison
Only trap that actually works
We have countless rats around our chicken coop. I bought the A24 because I didn't want to use poisons and keep the chickens safe. I got a little impatient because it wasn't working at first. I talked to their customer service about pre-feeding and food comp and luckily that did the trick. I still clean up the coop every day and make sure that Im putting out more lure, but it's worth it. We're getting tons of hits on the counter. A little pricey, but if you want a trap that works, worth every penny.
Response from Automatic Trap CompanyDec 5, 2020
Hi Madison,
Thanks for the feedback. Let us know if we can help with anything else via [email protected]. Happy to hear you've found #a24success
MK
Mac K.
Ordered the 5-pack - Impressed!
Ordered the 5-pack after watching on YouTube. Happy to say it works as advertised. The only thing I would recommend is following the instructions to a tee. We didn't pre-feed to get started and didn't catch anything but 1 small rat in the first week. Thanks to Linda for helping us with our set up. We caught 7-8 rats last week around the farm and those numbers just keep growing.
Response from Automatic Trap CompanyDec 3, 2020
Hey Mac,
Thanks for the feedback. Happy to hear you're having success. Let us know if you need anything via [email protected]
- TH
CK
C_Kelly
If you read the directions and set this…
If you read the directions and set this trap up correctly, you are going to be happy with the results. I've caught more mice than I can count with this unit and highly recommend it.
Response from Automatic Trap CompanyDec 3, 2020
Hi C_Kelly,
Thanks for your feedback. Happy to hear you're finding #A24success. Contact us via [email protected] if you have any questions!
- TH
JB
Joe B.
Trap works great in separating the…
Trap works great in separating the consumer from their money. Catching rats and mice, not so much. I ordered trap, watched all videos set trap per Goodnature detailed instructions, i.e., prefeeding, prebaiting, trap placement, patience, etc. a24 Day 4 week 1 killed one rat, then no joy to present time, approx 2 years.
I contacted goodnature customer support with detailed narrative of my disappointing experience to date. Their response was lengthy and completely non-responsive. It almost seemed that goodnature hadn't bothered to read my extensive email narrative.
I understand that Goodnature's opinion is that the failure of their product is that I haven't "taken on board" the information provided by them. However, it seems that goodnature hadn't taken time to read my concerns or my subsequent replies regarding my site and situation specific concerns.
I find this opinion and behavior perplexing, insulting, rude and dismissive. I have nothing to gain and I don't find casting aspersions to be edifying or productive in working our problem. To the contrary, I remain willing to work with goodnature. This despite their high opinion of themselves and their surprisingly low opinion of their not insignificant number of dissatisfied customers.
I want the a24 to work. To date, $130 a24 for one rat in 2 years and $6 for 60+ rats in 10 years using spring trap.
So many of us have reported a very similar disappointing experience with a24 trap.
At a minimum, I ask that goodnature please listen to your customers' concerns. Rather than dismissing these concerns out of hand, take them on board so that goodnature may continue to improve your products and services.
Alternatively, continue to repeat the mantra "not all customers will have success with a24. Many do not have the time or patience required".
I'm willing to have another go. But my patience is wearing thin and your time is very nearly up.
All the best
Joe in Davis CA
Response from Automatic Trap CompanyDec 2, 2020
Hi Joe,
We're sorry to hear about your lack of success. We do stand behind our traps and have been looped in on your situation through Goodnature and our customer service team. We understand your frustrations and are having our engineer team look into this to assist you better. We will continue to work with you to achieve success.
- TH
BR
Brett
This thing is a trap beast
This thing is a trap beast. We had mice and rats at our lake house. Tried everything but wasn’t always there to reset. We came back after a couple of weeks post setup and saw them piled up under the deck. Tip... try peanut butter and buy the DIY basket.
Response from Automatic Trap CompanyDec 1, 2020
Thanks for the feedback Brett. Happy to see you're finding success. Email us via [email protected] if you need anything.
- TH
JB
jessica B.
Waste of money like others said
Waste of money like others said, there are hundreds of rats on our farm in maui they won’t touch the bait i put chicken feed in the tray and sprinkled some into the bait , 3 days in a row rat poop everywhere chicken feed eaten no dead rats, customer service said oh you need to train your rats !!!! Oh really now i must become a rat trainer to use this expensive trap ,!! Electric traps work much better just dont like the battery issue, i even lent it to my neighbor who has rats no luck there
Response from Automatic Trap CompanyNov 30, 2020
Hi Jessica,
I am sorry you haven't had success with our trap. It sounds like there is some food competition issues with the chicken feed. It can take some time to pre-feed and get rats to go for the bait cup. We do stand behind our traps however and offer no hassle refunds for customers who purchase from our website or Amazon. From our understanding, you purchased the from a local hardware store, you will have to work with them regarding a return. We are happy to help you connect, please email us via [email protected] if you have any other questions.
- TH
FD
Fred D.
I have 5 traps set throughout my…
I have 5 traps set throughout my property. The traps were perfectly set, tested, and baited per the instructions. I have not even captured/destroyed even one rodent. The $10 traditional rat trap has been way more successful when set in the same exact areas on property. I am extremely unsatisfied with this product, very misleading. Now I'm out $800 dollars & not even one dead rat...
Response from Automatic Trap CompanyNov 20, 2020
Hi Fred,
Thanks for the feedback. We're sorry to see you're not having success. We have communicated via email and will be in touch to help you troubleshoot your traps or move forward with the escalation.
Thanks,