Automatic Trap CompanyReviews of automatictrap.com

Order placed Oct. 3rd in the US and still has not shipped 10 days later. Contacted Facebook site manager to inquire, but they have no idea. For a $225 USD order, it's ridiculously SLOW to take more than 5 days to ship in the US. Maybe taking 2-3 weeks is the norm for shipping in New Zealand, but not in the US. Will cancel the order tomorrow if it doesn't ship.

tried to reach out to customer service....crickets... After 6 weeks not one squirrel...had 3 trips on the trap. Body count is ZERO. Customer service must be counting their money. These things are a very expensive gimmick. I gave up and bought a few conex traps.

Automatic trap co. Out of Nevada, shipping is a joke. I ordered a trap on Friday 6/28 and its 11 days later and it's still in transit. It did didn't get into ups until Monday afternoon then ups sat on it till Wednesday they use the cheapest form of shipping possible I regularly get shipments from California in four days they need to clean up there act.

I bought a trap and it worked well. 2 months after the warranty ran out the trap became defective. (The C02 cartridges would leak until empty in 24 hours). The trap had been in storage unused for the 6 months prior to discovering it was defective. Automatic Trap told me I was out of luck and they would not help me out other than selling me another.

Trap works great in separating the consumer from their money. Catching rats and mice, not so much. I ordered trap, watched all videos set trap per Goodnature detailed instructions, i.e., prefeeding, prebaiting, trap placement, patience, etc. a24 Day 4 week 1 killed one rat, then no joy to present time, approx 2 years. I contacted goodnature customer support with detailed narrative of my disappointing experience to date. Their response was lengthy and completely non-responsive. It almost seemed that goodnature hadn't bothered to read my extensive email narrative. I understand that Goodnature's opinion is that the failure of their product is that I haven't "taken on board" the information provided by them. However, it seems that goodnature hadn't taken time to read my concerns or my subsequent replies regarding my site and situation specific concerns. I find this opinion and behavior perplexing, insulting, rude and dismissive. I have nothing to gain and I don't find casting aspersions to be edifying or productive in working our problem. To the contrary, I remain willing to work with goodnature. This despite their high opinion of themselves and their surprisingly low opinion of their not insignificant number of dissatisfied customers. I want the a24 to work. To date, $130 a24 for one rat in 2 years and $6 for 60+ rats in 10 years using spring trap. So many of us have reported a very similar disappointing experience with a24 trap. At a minimum, I ask that goodnature please listen to your customers' concerns. Rather than dismissing these concerns out of hand, take them on board so that goodnature may continue to improve your products and services. Alternatively, continue to repeat the mantra "not all customers will have success with a24. Many do not have the time or patience required". I'm willing to have another go. But my patience is wearing thin and your time is very nearly up. All the best Joe in Davis CA

Waste of money like others said, there are hundreds of rats on our farm in maui they won’t touch the bait i put chicken feed in the tray and sprinkled some into the bait , 3 days in a row rat poop everywhere chicken feed eaten no dead rats, customer service said oh you need to train your rats !!!! Oh really now i must become a rat trainer to use this expensive trap ,!! Electric traps work much better just dont like the battery issue, i even lent it to my neighbor who has rats no luck there

I have 5 traps set throughout my property. The traps were perfectly set, tested, and baited per the instructions. I have not even captured/destroyed even one rodent. The $10 traditional rat trap has been way more successful when set in the same exact areas on property. I am extremely unsatisfied with this product, very misleading. Now I'm out $800 dollars & not even one dead rat...

I’ve had this set up for over a year and have caught exactly zero rats. Probably caught 30 in the same time period with traditional snap traps. Super dissatisfied