Auto BuffyReviews of autobuffy.com

Wouldn’t even give one star. These are scammers. Stole my money. At least I didn’t get screwed as bad as some of these other people. I knew in my gut it was a sham business by the name. Don’t buy anything from them.

Twice I placed the same order with autobuffy on different days. I added my email and cell number. I never received a confirmation to either from auto Buffy. On the following day I used their chatbot hoping to get information on the order. The Chabot gave me a number to call to track the order. A guy answered and told me to check spam then my card account to find out if they they charged me. I couldn't verify a charge and nothing in spam. I placed the order again Dejan vu surprise!!! The same sequence of events no reply call Mr. No customer support except today his fabricated story is I'm the only person who has had this problem. I proceeded to tell him I just experienced this from his company and his response "have a good day" I acknowledge I made a mistake placing the second order, I wanted to trust them now I realize it was a mistake. There is more weirdness to this event that's not normal business practices. I would recommend using a reliable source for your part's. I read reviews on their site and now have reservations about their authenticity. P.S. I love business with great business practices and support them and unfortunately this is not one of those business. Most good business use shopify.

I ordered sparkplugs and coils for my wife's car. They were to be shipped to me for 5/27. They shipped the parts with USPS. USPS shipped the parts from NY to NJ to Boston then to Nebraska, then back to Boston. USPS finally claim that they delivered the parts on 5/2. I never got any delivery to my address. My wife is without a car so she is home all day. I reported this to AutoBuffy and they put on a claim but could take 10 - 15 business days to get an answer an then we can go from there. So my wife is without a car for over a month with still no answer.

Ok, I ordered parts for my 2wd dodge truck. They sent me parts for a 4wd truck. I jumped through all the hoops that they requested. I've spent more time trying to get this corrected than it did to do the job. Customer service is absolutely ridiculous. Never, never again. I will pay more for the parts I need than to go through this s#$show again.

Tried to confirm fitment multiple times through live chat, by email and by phone all three choices lead me no where. The service itself was a waste of time, I'll take my business else where.

They sent me all the wrong parts and said it was a guarantee fit none of it fit then they said if didn't get back in 5 days I will have 2 pay for it all even tho it didn't fit then the product was 176.00 and I had 2 retur it @ 86.00 shipping they will never get another order from me do not order from them they are scamers this is the second time they sent me the wrong patrs now I get a email after this review says they need my order number my name which is on this review n my phone number or they will remove this review because they only wont good reviews even if u just look up something they will à review in your name saying all good thing to get customers it's all good reviews they wont will remove your bad reviews

AutoBuffy has the worst customer service I’ve ever dealt with. Basically took my money and sent me whatever parts they wanted and gave me zero options to receive what I actually paid for. I ordered a front end rebuild kit directly from their website, 2 upper and 2 lower control arms with ball joints, along with tie rods, inner and outer. Upon receiving my order I found that I was sent 4 lower control arms and only 1 upper. I sent an email inquiring about returns and followed all instructions of sending pictures of all parts received and vin to my vehicle. I then received an email stating those are the correct parts. What kit comes with 5 control arms? I called their customer service line and they basically read the email traffic and told me they agreed with the emails. I gave them the part number for the kit I order so they finally looked it up, agreed that I did not get the correct parts and told me they would personally see that I received the correct parts and instructions on how to return the extra lower control arms. A week goes by, no response, I called again, got a voicemail, but requested a return call and gave my order number. No return call. Took my money, sent me the wrong parts then quit responding.

did not receive my product, this is BS and there is no way to contact you guys either,