Ruben
Don't expect a refund if the part is wrong.
Ordered on their website. Received the rear shocks in a timely manner. Went to install and they didn't fit, wrong shocks. Contacted Auto Buffy for return instructions and they won't pay for the return charges, my fault they we're wrong shocks. Won't ever purchase from Auto Buffy again and won't recommend them to anyone.
Response from Auto BuffyMar 10, 2026
Hi Ruben, We're sorry the shocks didn't fit. Our return policy covers prepaid labels for items that are defective or shipped incorrectly. For fitment issues, we do ask customers to verify compatibility before ordering. That said, we want to help. Please email [email protected] and we'll see what we can do. AutoBuffy Customer Care 888-477-2530