Two-factor authentication (2FA) adds an additional layer of protection beyond passwords. Download our free app today and follow our easy to use guides to protect your accounts and personal information.
Authy (authy.com) has 58 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
58 approved reviews, newest moderated first
Muzammil
Doesn't allow data portability, self cloud hosting, is not open source. I deleted my account and switched to Aegis and 2FAS. Migration requires technical skills, since export is no possible from Authy. Account deletion process is not smooth. Their SMS's don't get delivered to some countries.
Nate M.
After having horrible experiences with Google Authenticator (like losing all my codes due to phone breaking), I found that Authy works in the cloud. Love it
Jakub
Lost tokens upon device change This has already happened twice. I lost the access to all of my tokens (including important work ones).
Bodo
Authy is the best way to lock you out from ALL your accounts in a minute. Then you are REALLY LOST. Thanks Wanna know what happened? So, my phone got replaced (I made a backup btw.) The Authy backup never worked Somewhen I gave up, luckily I was able to log in from my old phone 1 last time and TURN OFF 2-fact-auth ..otherwise my access to all my web-domains would have been gone. Authy never worked again. I tried half a year later, thought I am going to install it again..but eeeeh, password to my backup does not work. Erased the APP, tried to install again. Eeeeh, they blocked my device for "multipel device" WHAT A §$&%$§" is that APP It is the best way to lock you out from everything. Once your phone is gone you are in hell. Now they say they will wait 24 hours to review my account and phone. They say I can re-set my password, but there is no link to do so. They give you a ERROR message in the APP, but its 12 lines written text and they show you the error message exaclt for 1/2 a second. GREEEEAAAAT I CAN NOT FUKCING READ IT IN HALF A SECOND, THERE IS a URL I NEED TO WRITE DOWN. What a useless crap
Arcane
Don't listen to any positive reviews, they have never had to deal with customer support. Authy's customer support is a maze of redirections within their FAQs, even the chat bot will attempt to redirect you to different topics at least five times before finally allowing you to send a message to their support service. If you don't change your phone, or number, or PC, then i am sure Authy works fine, but one hiccup and the app is busted, your account locked, and no one from Authy will actually be in touch with you, just auto replies and FAQs. Best find another service.
Kasper
The mobile app itself is fine, but it locks you in which is unacceptable, and the desktop app is very bad
Adrian
I've never had to use their customer service, but their product is excellent and free.
STEPHANE C.
I think Authy is ten times better than Google authentificator at least you can with your mobile number export all your 2fa codes in another phone you just need to remember back up code and voilà:)