Austin AdventuresReviews of austinadventures.com

Honest review - Austin Adventures is awesome. To be honest i read some of the negative reviews and it use to be years ago that if someone was upset they would talk to the owner and the owner stood by "the customer is always right." Leads me to believe that all these negative reviews on ANY business is more than likely a competitor! So I say that anyone writing negatives is not a real customer or maybe they are a snowflake that doesn't have enough testosterone to confront the owner.

great fun! Well organized and great service!

Austin Adventures guides gave exceptional attention to all details which enabled all group members optimal enjoyment. Beautiful country, top notch accommodations and restaurants.

I found much to enjoy on a trip this summer in terms of the activities, however, we had several couples who dominated the trip in an unfriendly way. These couples knew each other and planned their trip together. What surprised me was that the guides made no effort to defuse this. At the end of the trip, the lead guide said the guides failed to present at least half of their commentary due to the loudness of the couples. (The couples also seemed to broadcast sexist comments almost continuously.) I've seen other companies handle group dynamics in a more proactive way.

The Good: I truly enjoyed my adventure trip to Montana and our guides were very knowledgeable and pleasant. I especially enjoyed the lunches prepared by the guides and the casual nature of them. It seemed like each and every view was more spectacular than the rest and I would definitely recommend this trip to those who are very active and enjoy hiking. It was challenging but worthwhile for the views and exercise. I really liked the horseback ride on the ranch and met wonderful people on our trip. The not so good: I spoke with and emailed an Austin Adventure several times in planning my trip and believe the level of activity was more strenuous than what was described and would certainly not be for everyone. It was more challenging than I expected. The uphill bike ride was too much for many of us. I think I would have enjoyed staying in only 2 locations versus 3. I found packing and unpacking rather annoying. If you take this trip there are locations to do laundry and there was one night that was more formal attire and we didn't know that and didn't pack accordingly. For the money, I don't think we should have had to pay for our own dinner one night and one of the places we stayed had a cafeteria style breakfast area with trays, plasticware, and the food was not good - this was disappointing from the standpoint of the money spent on this trip and the atmosphere was dark and depressing, although there was a nice view from the windows.

As a person who has traveled with Austin Adventures twice I can say they are everything they appear to be. A great trip that is not for people who want to relax or take it easy.

I wasn't able to get a good nights sleep at all until I took it upon myself to find another place to sleep the last night. One of the rooms was freezing cold and had rodents running around all night. When I reported it, the guide chuckled and told me I must have gotten the room with the animals living in the bathroom. There were flies and worms in the room also. When I asked for an alternate activity after 4 nights of no sleep, I was told there was no alternative. Yet in the morning, one of the other guests told me she was offered an alternate activity, so I went with her. I don't understand why her request was honored but mine wasn't. One guide kept talking about how glad she was that the season was almost over. It was obvious that she didn't want to be there. She gave no eye contact and had very little to say the entire trip. It was the worst vacation I've ever had. It was not cheap. Oh, did I mention that for my inconvenience I was offered $100 off my next trip with Austin Adventures? Ha, ha! The first two trips I took were really good, but the quality of my vacation experience this time was terrible. It's sad to see the drastic decline in quality.

Austin adventures accommodated my whims by blending side activities I chose into their regular tour itinerary. Dinner in Fort William and high end Tea were especially memorable. The had a seamless working relationship with Wilderness Scotland, our local guide and outfitter.