Austin AdventuresReviews of austinadventures.com

Great service thank you.

Getting schedules was a bit of issue with my schedule but I found a rafting tour that worked for me. I didn't grow up camping so that was new to me. Great experience I would raft again. Let them know immediately if you can't swim. I wore a double lifevest

After booking the Mighty Adventure tour in Utah for May 2023 in October 2022, in January 2023 the company decided to change the dates of the trip after my vacation time, non-refundable flights and hotels were already booked. Their reason was that they didn't get enough hikers booked, over 3 months before the actual trip. As a result of them not going to make enough profit, I was out thousands. When asked about the new date they suggested, they couldn't commit to confirm it. What, I'm suppose to going this experience a 2nd time? At what point does the company live up to what they offer?

Ron and Ben were amazing hosts: knowledgeable, personable and adaptable. We had terrific bike rides, a fantastic white water rafting trip, and those that did the optional paragliding adventure called it their favorite activity of the trip. Our hosts were sensitive to individual needs and desires, offering less or more strenuous experiences for each individual, as they desired. They even got each of us small but personalized mementos to remember our trip with - this really went above and beyond. Truly great people and happy to have met them.

loved everything - very well run, delivered an experience to remember.

Buyer Beware! Austin Adventures sold me something that did not exist and then refused even a partial refund. This is because Austin largely resells other company's trips, at a markup, without independent local knowledge. In my case, Austin resold a Mountain Lodges of Peru trek from Cusco to Machu Picchu. The trip itself, as run by MLP, was fantastic. But using Austin as a reseller was a huge mistake. Not only did I pay more, I also received less in terms of information. Before the trip, any questions took several days to answer because Austin had to reach out to MLP behind the scenes, and I often received several different answers because Austin lacked local knowledge. But by far the worst part of the experience was my "added day" -- the only part not prepackaged by MLP, or the only part for which Austin was directly responsible. Austin sold me, in July 2021, a guided hike to the Sun Gate. But the Sun Gate had been closed since 2020 due to COVID, and I was not even provided a guide for the day. When I requested a partial refund upon my return, Austin refused. Do NOT use this company.

Awesome company to travel with. Traveled to Costa Rica w a friend and met two other groups to join our adventure. We had an awesome tour guide and driver (Marco and Warren) who know anything and everything and had an eye like an eagle. We explored the rainforest, saw turtles hatch swam in an infinity pool, horseback riding, had dinner at some unique places, white water rafted, rinsed off under waterfalls, swam at the beach, zip lined and took part in day and nocturnal hikes. Marco definitely went out of his way to make everyone feel important, taken care of and able to have choices on daily activities.

It was a great experience. Austin Adventures made our vacation fun. The guide was very helpful and friendly. I do recommend.