Mary
Group dynamics not handled well
I found much to enjoy on a trip this summer in terms of the activities, however, we had several couples who dominated the trip in an unfriendly way. These couples knew each other and planned their trip together. What surprised me was that the guides made no effort to defuse this. At the end of the trip, the lead guide said the guides failed to present at least half of their commentary due to the loudness of the couples. (The couples also seemed to broadcast sexist comments almost continuously.) I've seen other companies handle group dynamics in a more proactive way.