Au Pair USA by InterExchange Reviews | Read Customer Reviews of aupairusa.org

Au Pair USA by InterExchangeReviews of aupairusa.org

4.6555 reviews
Kids & Family
1 State Street, Floor 17, New York, New York

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Au Pair USA by InterExchange

About Au Pair USA by InterExchange

Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.

Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: aupairusa.org
Website: aupairusa.org
Category: Kids & Family
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Au Pair USA by InterExchange reviews

555 approved reviews, newest moderated first

Happy F.
Jan 30, 2025
Au pair USA has been an amazing and…
Au pair USA has been an amazing and trustworthy agency! We really appreciate them walking us through the au pair process and even recommend Au pairs! When we finally matched we have an amazing team of coordinators which meet with us on a monthly basis and help with any issues! We feel safe and we feel that the agency helps with making sure background checks are done properly!! Amazing agency!
Response from Au Pair USA by InterExchangeFeb 14, 2025
Thank you for this wonderful feedback! We're delighted to hear that you felt well-guided through the matching process and value the ongoing support from your Local Coordinator.
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Bakhash F.
Jan 23, 2025
Great service
Great service, been with them a decade and 9 au pairs.
Response from Au Pair USA by InterExchangeFeb 14, 2025
Thank you for being such a long-standing member of the Au Pair USA community! Nine au pairs over a decade speaks volumes about your commitment to cultural exchange, and we're happy you've chosen to partner with us throughout your journey!
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Ivana
Jan 21, 2025
24/7 help
All employees try very hard to help new au pairs, which makes the new environment and adaptation period easier for them.
Response from Au Pair USA by InterExchangeFeb 14, 2025
Thank you, Ivana! We're so glad you felt supported during your transition to life in the U.S. Thanks for recognizing our staff's dedication to helping participants like you have a positive cultural exchange experience!
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customer
Jan 21, 2025
They consistently have the best au…
They consistently have the best au pairs and are responsive and responsible.
Response from Au Pair USA by InterExchangeJan 21, 2025
Thank you for your wonderful feedback! We're happy to hear you've had a positive experience with our au pairs and our support team.
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Valeria
Jan 18, 2025
All the things
All the things Since I arrived until now
Response from Au Pair USA by InterExchangeJan 21, 2025
We're delighted to hear your experience has been positive since arriving in the U.S.
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Anonymous
Jan 16, 2025
Happy about my experience
They have help me so much through out my proses.
Response from Au Pair USA by InterExchangeJan 21, 2025
Thank you for your kind feedback! We're so glad you have felt well-supported so far in your au pair journey.
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Astrid
Jan 13, 2025
I only have 4 days that I arrived but…
I only have 4 days that I arrived but everything is going well with the family and with girls from the agency everyone is very friendly
Response from Au Pair USA by InterExchangeJan 15, 2025
Thank you for sharing your first impressions of the program! We're delighted to hear you're settling in well with your host family and feeling supported by our team. Those first days are so important, and we're here to help ensure your cultural exchange experience continues to be positive. Don't hesitate to reach out to your Local Coordinator if you need anything as you continue adjusting to your new home!
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Yinedt
Jan 13, 2025
my experience has been eIf you want to grow professionally, Aupair Usa is the route.xcellent from…
my experience has been excellent from the first day I registered, they have given me the correct information to participate in the program as an Aupair, good company,Organized, have good coordinators who are looking out for you. The most important thing is the insurance they provide to enforce your rights outside your home country.
Response from Au Pair USA by InterExchangeJan 15, 2025
Thank you for sharing your wonderful experience! We're pleased to hear that you felt well-supported from day one. Your feedback about our detailed information, organization, and attentive Local Coordinators is exactly what we aim for. You make an excellent point about the importance of comprehensive insurance coverage - ensuring our au pairs feel secure while living abroad is a top priority. Thank you for highlighting how our support systems help protect and empower our participants during their time in the U.S.!
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