AudiovideonationReviews of audiovideonation.com

After a long wait and much aggravation with a different company, I finally cancelled my old order and decided to purchase my television wish AudioVideoNation.com. I have been shopping around for an LG OLED65E7P for quite a while now and honestly found this tv cheaper elsewhere but sometimes if it sounds too good to be true it probably is. AudioVideoNation.com are the least expensive legitimate and honest seller out there. They don’t try Not 1 trick or scheme like most of those other sellers out there. WHAT YOU SEE LISTED IS WHAT YOU GET. We had a great first time shopping experience and will be sure to shop here again. Thanks!!!

OK so let me preface this review first by explaining I was looking for a TV that was discontinued (An LG OLED 2016 model) because for 2017 models they stopped including the 3-D feature. I originally saw on the website that they had an E series 65" LG TV and ordered it online after I was unable to find a New TV in the similar series for an affordable price. After I ordered, I received a call within 24-48 hours that said they no longer had that model but instead had a NEW "Open Box" of the G series (signature series) that they could sell to me beating the lowest price I could find online. I believed this because I checked a dozen places looking for the same TV... It was slightly more than the E series TV I originally wanted to purchase, but the price was fair and it was a better TV (better sound bar and better remote as well as esthetically better too). We agreed on a price and I was told the TV would have a little use as they needed to run diagnostics on it after it was returned due to a customer cancellation. I was okay with this as well as long as what was sent to me appeared to be of new quality with less than 50 hours of use. I received a tracking number and was excited when I saw a driver was sent to pick up the TV. A driver was sent three times before the TV was ultimately cancelled by the shipping company. This is when I started to call to see what was up. I spoke to William who was incredibly friendly, he explained that the TV was in the distribution center in NJ and that the customer service office was in Hollywood, FL and that we would speak to them to have the TV sent to me ASAP. A few days went by without change and called again, spoke to William who said that the TV was missing the 3-D glasses and manual, and because of this he'd throw in a wall mount and HDMI cable. I was irritated but appreciated the honesty and after a few more days of calling and him also contacting me, he explained that the distribution center normally does not send out open box units, so he was having the TV sent to Hollywood, FL to him personally and he would then send it out to me. Again, he was very honest and apologized for the delay and sounded frustrated by the experience as well. I gave it a few more days as I know freight shipping can be slow. When I called again (just under three weeks) he said he did receive the TV and he had bad and good news, the bad news was the open box item had damage along the frame of the TV, the good news was that he'd send a NEW (not open box) unit to me for the same price. I was skeptical but saw after a day that the tracking had no longer been cancelled and a day after that the TV was picked up for delivery. After being picked up it took only a couple days to reach Wisconsin where I promptly made a delivery appointment for the next that was available. The TV was delivered on the day and within the time frame I requested. The delivery people were professional and the TV that I received was the model agreed upon and was brand new including all accessories and indicated "0" for the number of hours of run time. William's honesty and communication made the extended wait (a month between when I ordered and when it was delivered) bearable. I got the hard to find TV that I wanted for a price that was better than any comparable TV I could find. I would definitely do business with this company again as no one tried to upsell white glove delivery or told me I needed to pay extra for any accessories or other things. They were honest, apologetic, and friendly and ultimately delivered what was promised (and then some). The delay was the only thing that kept me from giving 5 stars. Stellar Customer Service!

I called AudioVideoNation and spoke with someone about the product I wanted and the help was fantastic. Placing my order was simple and the price was great. They even called me personally to let me know there was a strange issue with my card. I called the bank immediately and got it fixed. Product shipped and arrived without any issue. I will be purchasing my electronics from AudioVideoNation from now on!

After I placed my order I had some doubt that I had made the right decision, so I called and they allowed me to put my order on hold while I did more research!! I couldn't believe how accommodating they were. In the end I decided to go ahead with the purchase and I'm very happy that I did.

The LG OLED65G6P is and excellent tv I love it. I will be buying from you again. Thanks Ron VB.

Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer service and Jason answered and when I complained he says he would get to the bottom of this and call the shipping manager to find out and call me back. Two days passed and nothing. This is probably the worst online shopping experience I've ever had and I shop online a lot. If no star is available I would give it to this business.

Delivery, managers responses, and the entire customer service works incredibly slow! It took me quite a long time to get in touch with them about my purchase that finally was delivered to me 2 weeks later!

I received my LG 55C6P OLED in a timely fashion and at a good price. I will be using these guys again in the near future.