AudiovideonationReviews of audiovideonation.com

A very good company to deal with. You actually get to talk to real people. Product was well packaged and shipped in a timely fashion.

Truly amazing company to work with!They will go above and beyond to make sure your happy and the job gets done on time.

We had a very poor experience with Audio Video Nation related to Samsung projectors purchased under Order #22480 (January 24, 2025). Neither of the two projectors worked upon receipt of delivery. The projectors sold to us were Canadian/international models that are not eligible for warranty service in the United States—a fact that was not disclosed at the time of purchase. When defects arose, Samsung service centers in the U.S. refused service because the units were not U.S.-supported models. Since the purchase: The projectors were rejected by Samsung U.S. service due to being international models (documented). We paid additional shipping to send units back to Audio Video Nation for repair, with no lasting resolution. One defective unit has remained in Audio Video Nation’s possession for an extended period with no repair, replacement, refund, or meaningful communication. Management requested time to resolve the issue during a call on October 16, 2025, but weeks later there has been no follow-up, despite calls and formal written notice. This purchase was made on behalf of a 501(c)(3) nonprofit organization, where reliability and manufacturer support are essential. The lack of disclosure and ongoing failure to resolve the issue has been extremely disappointing. We are simply seeking either: Replacement with U.S.-warranted Samsung models, or A full refund. At this point, we cannot recommend Audio Video Nation based on transparency, customer service, or post-sale support.

I ordered a projector, received a confirmation from Audio Video Nation and waited for it to arrive. About two weeks went by and the projector never arrived. We called and apparently they had cancelled the order due to none in stock, but never ever let us know. They suggested we order a different and more expensive model from them, however the experience left us apprehensive so we ordered one from another supplier. My sincere apologise to Audio Visual Nation. This review was for Audio Video Nation. My error on the company name. So sorry and apologize again to Audio Visual Nation

Bait and switch tactics. Ordered a speaker that was $200 less than Amazon and other websites. They acknowledged my order, then I waited 5 days without any shipping status. I got no responses from the two messages I sent on their website. I called customer service, the rep said the item was not shipped because it had damage. I was refunded the purchase price. I went back on-line to check if the item was in stock and it showed they were selling the same exact product for full price. Scam company. Stay away!

After multiple E-mails and 6 calls to their team, I'm stuck with a $4K monitor that was delivered in horrendous condition. I followed their freight claim process, cannot get a call back or status update, and had to file a claim with my credit card company for resolution. Buyer beware...shop elsewhere!

I had great experience. Delivery was fast, product excellent. I definitely recommend this store.

I bought a LG 55XE4F-M 55" Class Full HD Outdoor for my backyard BBQ area, they shipped on time, and the best deal online so far. Great experience!