Very helpful and we have scheduled a video call for tomorrow.
Response from Audien HearingApr 10, 2026
Hello,
Thank you for sharing this update with us. It is wonderful to hear that you received helpful support and were able to arrange a video call for the next step. We are glad to hear the process is moving smoothly and look forward to continuing to support you.
Your feedback is sincerely appreciated.
Warm regards,
Specialized Care Team
Audien Hearing
CH
Cathy H G.
Khersey was great she explained every…
Khersey was great she explained every step clearly. I think we understand now. We enjoyed her. Thank you so
Response from Audien HearingApr 10, 2026
Hello Cathy,
It is truly a pleasure to receive such thoughtful feedback from you. We are so glad to hear that Khersey provided clear guidance and made each step easy to follow. Knowing that you felt comfortable, informed, and even enjoyed the interaction makes this especially meaningful to us.
Thank you for your kind words and for taking the time to share your experience.
Warm regards,
Specialized Care Team
Audien Hearing
WF
william F.
Very helpful and knowledgeable
Very helpful and knowledgeable
Response from Audien HearingApr 10, 2026
Hello William,
We are truly grateful that you took a moment to share your feedback with us. It is wonderful to know that the support you received was both insightful and beneficial. Providing clear and informed assistance is something we take great pride in, and your words are genuinely appreciated.
Thank you for your kind recognition.
Warm regards,
Specialized Care Team
Audien Hearing
PR
Pam R.
Khershey was so helpful during my phone…
Khershey was so helpful during my phone call. She answered a ny & all questions I had. So far I am very pleased with the aids.4
Response from Audien HearingApr 9, 2026
Hi Pam,
It is wonderful to know that Khershey was able to assist you so thoughtfully and make sure all of your questions were answered during your call. That level of care can make a meaningful difference.
Feeling comfortable and confident with them is so important, and we are glad you are off to a positive start.
Please know that we are here for you anytime you need support or have questions moving forward.
Warm regards,
Specialized Care Team
Audien Hearing
BA
Barry
Jasmine was very understanding and…
Jasmine was very understanding and followed upon return
Response from Audien HearingApr 9, 2026
Hi Barry,
We really appreciate you sharing this with us. It means a great deal to know that Jasmine treated you with such understanding and made the effort to follow up. That kind of care and attention can make all the difference, and we are so glad you experienced it.
We know how important it is to feel supported and remembered, and it is reassuring to hear that Jasmine was able to provide that for you.
Thank you again for your kind words. They truly mean a lot to our team.
Warm regards,
Specialized Care Team
Audien Hearing
CR
Christine R.
Kendel is a great asset to the company
Kendel is a great asset to the company. She is extremely patient and polite. She always called back on time that she promised. When I had a problem inserting or adjusting she sent videos to watch and followed with email- even face time. I could not get used to Atom One that I received as a gift which was too big for my ears she suggested to purchase ION 2 OTC. I purchased but again I had a hard time adjusting,because the sound was not clear and I could not do it myself. So I decided to return and go to the place close to where I live and have a doctor to make all the adjustments .
Response from Audien HearingApr 9, 2026
Hi Christine,
Kendel’s care and patience clearly made a difference in your experience, and it is heartening to hear how she guided you with videos, emails, and even video appointment. Learning to use new hearing devices can be challenging, especially when technology feels overwhelming, and your effort to navigate it shows great courage.
Choosing in-person support was the right step for you, and it is understandable that having someone nearby to help makes the process easier and more comfortable. Kendel’s dedication and thoughtfulness reflect the kind of care we hope every person receives, and your acknowledgment of her efforts means so much to us.
We are here to support you and celebrate every step forward, no matter how small.
Warm regards,
Specialized Care Team
Audien Hearing
KA
Katty
The hearing aid worked well until…
The hearing aid worked well until 2?weeks ago. I have had a great experience with your company and your employer, RNO
Response from Audien HearingApr 9, 2026
Hi Katty,
We are so grateful you took the time to share your experience with us. Hearing that your hearing aid has made a positive difference in your life and that your experience with our team, has been so good truly warms our hearts.
Please know that we are here with you and ready to help get things back to working smoothly.
Thank you for trusting us and for letting us be part of this journey with you. It is a privilege to care for you, and your kind words remind us why we love what we do.
Warm regards,
Specialized Care Team
Audien Hearing
JE
Jerry
Atom One product questions
Provided answers to my product questions. The Audien rep was very polite and helpful.
Response from Audien HearingApr 9, 2026
Hi Jerry,
It means a lot to us to know that we could help answer your questions and provide the clarity you needed.
Hearing connects us to the people and moments we love, and knowing that our support made a positive difference for you is truly rewarding. Your kind words remind us why we do what we do every day.
Warm regards,
Specialized Care Team
Audien Hearing
