AT&T Internet ServicesReviews of att.net

Service was spotty, sometimes dropping out for a few minutes randomly. Cost of service was gradually raised without agreement from original agreed-to amount ($60 monthly) to $68. When I was moving and needed to cancel service, I was told I could call and have service cancelled immediately, and I made this call February 26 (2024) but they put down March 7, a week and a half later - so I was lied to by customer service somehow, and billed for service I had been promised I would not be billed for, nor given a refund; even after calling customer service about this just now. However, customer service on the phone was always very courteous. This was for service at 220 W Hampton Ave, Apt 2, Spartanburg SC.

Service is good but... when they did the installation, they cut our electric fence and refuse to repair it. We explained the situation to the guy that we set everything up with and he stated he would check with his manager. About a week later, we heard from them once we contacted them again and they stated that we had to email what happened and they would get back to us. We did exactly what they told us to do and NOTHING! 4 months later, still nothing. I have left messages and NOTHING. So now we have to pay for the repairs and we will never use them again. I will never recommend them and discourage others from using them by telling or story and how they neglect taking responsibility for their error.