ATNReviews of atncorp.com

I explained the issues w/my 4K Pro 3-14x and was immediately offered an illuminator upgrade at no cost. It arrived in short order and although I was skeptical, it completely solved the problem.

Once I explained my problem, Kelly Prince is sending me a different set of rings right away!

A buddy of mine and I noticed the release of Thor6 and decided that we wanted to swap out our thermion 2s for these. We ordered two of the thor6 elites on January 20. ATN said it would be 3 to 4 weeks. Based on that we went ahead and sold our pulsars. We've checked in every week, customer services kept saying no dates but 3-4 weeks from order date. We have a hunt started next Tuesday so we contacted ATN today. Their response was orders will start shipping next week. No explanation on why what we were told numerous times was a lie. No sorry you relied on what we told you. So now I have to go purchase another scope. I understand this is a first world problem and I should have known better than to rely on customer service. This won't happen again and I doubt once I receive it I will keep it. I've been

Kelly Prince was very responsive and able to assist me fully with my request

The representative, Kelly Prince, was extremely patient even though I didn’t have all the information she needed to help me. She just kept asking questions until she had enough information to get my order processed. Most would have told me to call back when I had the correct information. Top tier service!

Great customer service! Kelly Prince was professional and polite helping me with my warranty claim.

ATN customer service is the worse ever. I will never purchase an ATN product again. It took over 2 months to get a return and by then my warranty was out. Horrible... horrible people in customer service. ATN is a junk company with terrible customer service. Iv had three thor 4 scopes and all have had issues. My second scope came back from repairs twice not repaired.. ATN customer service will not response to emails or calls. Poor quality products with horrible customer service.

Was having issues with my scope, called atn customer support and Kelly Prince was great to deal with. Had everything ready for me to send it in to get fixed in a timely manner. If you are having trouble just give them a call.