Hartsfield-Jackson Atlanta International AirportReviews of atl.com

World's worst airport for passport control..... I travel to Atlanta regularly because I have family here and each time I travel the experience just gets worse. Most recent experience a few days ago.... 2 hour queue to passport control, reason being? Insufficient number staff who prioritize US citizens; amazed people aren't fainting due to the heat and lack of air, especially after a long flight, no apology from staff when you get to the desk, only rudeness

This airport completely changed my views of Georgia The majority of the employees were so very rude and unhelpful. I just felt unsafe there. It was very busy, and no where to eat at the restaurants because they were full. We did run into one Angel staff member. He helped push my handicap father all around the airport without even asking. He told us to keep close because " this airport is full of snakes". He probably wanted a big tip lol, and he got one, but he at least took the time to be helpful. We have drove through Georgia before and liked it, but I no longer want to EVER go back to Georgia! I sure as HECK will never go back to that airport again. We were there twice throughout our last vacation for a lay over at different times of the day and it was a equal nightmare!

ATL is the worst airport in history, its not the airport, but the employees. they are not disability friendly at all. I have low vision, and needed a wheelchair to get thought the airport, the employee that push me took me to my location and then ask me for a tip, i had no money on me, so she took the chair and had a smart remark. Custom is the worst ever. When me and my daughter arrive back from Jamaica, there was a wheelchair there, but no one was there, so a maintance guy push me so far, then my daughter had to continue. we continue to customs, and i had to push two big suitcases, while my daughter was pushing the chair. we passed several young people standing around joking around that work in custom, and not one reach out to help. When we finally got some help form a employee that seen us struggling he took our suitcases. when we was going into the custom line, I asked a young man which line we go through, he began to screen out loud in a cartoon voice to get laughs and embarrassed me, When i was in line to go through security, I was in tears because i did not understand why the bad treatment. I told the guy at security what happen, his comment was they just be acting like that, WOW is all i can say. They treat you like you are a criminal.

The absolute worst airport I have ever traveled through out over 43 airports world wide. Inefficient lines, loud and abusive people managing the long lines, and a layout that is often a mystery.

This airport is one of the worst in the country. Rude staff. The airport is just filthy all the time. Fly out of anywhere else.

The longest TSA line with the rudest TSA agents ever. One actually made an announcement and said," If you get in my line and your passport photo is not open before I will kick you out PERIODT", those were there exact words" because we were irritating her as it should be a quick process. If you have not traveled to an airport with the same type of system, how would one know???? It would be more professional to intermittently provide a courtesy announcement of how the system works. I believe they get paid to direct and advise. Atlanta Airport is an embarrassment.

What a mess. When I finally found the cell waiting lot there were no bathrooms, please take a cue from the Tampa airport.

Too long at check in, waited 30 minutes whilst the counter dealt with 3 people. Starbucks staff deplorable and the International Terminal is awful. Few shops, few places to eat and overcrowded lounges. Generall rude staff everywhere.