Dwayne
best experience
best experience

The Best Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, patching, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. And now - Introducing IT Autopilot by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action: (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. IT Autopilot doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency.
Atera - Full-Stack IT Management (atera.com) has 71 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Internet & Software · New York, New York
Excellent

Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent

Internet & Software · Yonker, New York
Excellent
71 approved reviews, newest moderated first
Dwayne
best experience
Alcibiades
Aterra is my partner I IT
DocFixem
I manage all our company's physical and virtual servers, PC laptops, desktops all from my MacBook Pro. Setup of the agent is a breeze. Once installed and deployed, I can keep the endpoints up to date, log in remotely to diagnose and repair, assist with training employees and maintaining user accounts. Scripting is something I am using more of. I have not used their AI tools, and they are available for an additional fee. Would like to see that included with standard license, rather than tiers of extra charge.
Lyle
Workflow has been good
Olivier
Efficace Simple à utiliser et fiable!
Davel
What makes my experience truly great every day is having Atera as my trusted coworker by my side each morning. In the fast-paced IT world, where client requests can be complex and constant, Atera has become more than just a tool — it’s a reliable partner that helps me stay organized, efficient, and responsive. Without it, I wouldn’t be able to serve all my clients with the speed and quality they expect. Atera empowers me to focus on solving problems, building relationships, and delivering real value, while it quietly takes care of the heavy lifting behind the scenes. It’s not just software; it’s an essential part of my daily workflow and success.
Midwest
EZ connect is awesome
Pete
Great intuitive IT management platform that has everything our IT team needs to manage our multi-site business. The implementation was fast and the AI-backed features separate Atera from tools we previously used.