async.comReviews of async.com

I signed up for the basic plan 9.99 and saw that I did not have all the tools I was curious about using to make my podcast better for everyone. Some of the tools you first start out with are great. The voice level ai dust awesome!! but then I wanted more so i upgraded 39.99 to use other tools. 9 min video was easy but then 20 min video sucks I am still WATING ALMOST AN HOUR FOR MY VIDEO TO UPLOAD OFF MY PHONE. REDIC. come to think about it I did not use the studio app to do my video just uploaded it myself. but now I have upgraded and I am using the studio to record. this is the second time I mind you. first took forever 2 I did not clock it i just left it alone and went to watch tv so excited when it finally got done. went to my pc to edit and my words that were on the screen were showing up before I was speaking. the video had a bad buffer and a delay on my speech. I saw myself talking and it sucked. now ok i forgive once. and now I record again. I am here about to leave to work and I cant close the app it 80 percent done and its stuck. I try to close the app but it tells me to keep it open to complete upload. how long do I have to wait?? this is so wrong in so many ways i need my phone and now I have to keep it open so it can finish. bull crap. please if anyone knows what the hell is going on reach out to me. so far this is very upsetting. I am bran new to this, please lord give me the patience to deal with this app which was highly recommended by so many people. also in the YouTube videos I saw, they talked about distribution right from the app WRONG not there. this is so upsetting. if I cant trust creditable people who have done this for a long time then who can I trust. this is such crap still 80% not done. AHHHHHHHHHHHH so upset with podcasttle and everyone on youtube who say its the best. bull crap

I was charged nearly $700 for a yearly plan I never intended to sign up for. I reached out immediately to explain the situation, clearly stated that I couldn't afford the charge, and politely asked for a refund. They refused. No flexibility, no understanding, and zero regard for customer experience. This kind of billing practice feels deceptive and predatory—especially when there’s no clear warning or confirmation step before committing users to such a large annual charge. I would strongly caution anyone considering this service. If you do sign up, double-check every detail—because once they have your money, good luck getting it back.

Fraudulent pricing policy I've started 7 free trial to try out AI features. Unfortunately, I forgot to cancel it before 1-year charge cycle. I texted to support straight away and filled out the form for refund. They refunded me 1 year charge minus 1 month and kept $26. Support is referring to their policy why they keep 1 month charges, however I haven't found in policy, that you'll be charged for 1 month if you cancel it straight ahead. I don't have an access to services either. Which means that this company just took 1 months charges for nothing = stole money. Completely SCAM and fraud.

The platform is not working, impossible to work with, customer service is very bad - overall waste of time and money

They promote so much of their AI features and the ease of use but could not even give the customer a smooth experience. No matter which browser I use for podcastle, it will never be smooth. There were many issues, including audio not playing, lagging, and audio suddenly froze. I just do not understand why it keeps happening. Possibly one of the worst experiences I have had using a tech platfrom that cannot even offer simple and smooth use. The fact that I also paid for the AI premium is not helping either. I agree of the part that it is user friendly for beginners but even if the basic features are not working, how am I supposed to edit my podcast?

They keep charging me double the fees even though my account says I have a discount

They say free test, they just want your email... However the platform is weak

Podcastle is definitely one of the worst platforms to do this kinda of editing out there. You can find many others before spending your money with them. The platform glitches a lot and doesnt work most of the time. ALSO, they handle customer service VERY poorly, never respond to you, never solve the issue, and DONT GIVE REFUND, even when the service they promise doesnt not work. Please, dont waste your money with them