Veronica M.
Ease of use & real response
I started when Async was Podcastle.ai. As a COMPLETE beginner I researched every platform out there and this was the one I used. I have not been disappointed in the platform or with the customer service. They actually respond with my problem and no chat box to piss me off! I love Ai but when I need real help, as a GenX'er I want real help. I recommend it to any beginner!
Response from async.comJun 10, 2026
Hi Veronica, Thank you so much for this thoughtful review! We’re so happy to hear that you’ve been with us since the Podcastle.ai days and that Async has continued to be the right platform for you. It means a lot to know that, as a beginner, you found the platform easy to use and felt supported along the way. We also really appreciate your kind words about our customer service. AI is powerful, but we completely agree that sometimes real help from a real person makes all the difference. Thank you for recommending Async to other beginners. We’re grateful to have you in our community! -The Async Team



