async.comReviews of async.com

After a decent selection of online tools, we decided to record our podcast series with Podcastle. After a great tryout, we scheduled to record our podcast. All seemed fine. Apparently, Podcastle does major software updates during the day, but doesn't announce them to its users or on their social media. Resulting in a recorded podcast where half of the recording was missing, due to update errors. Instead of shutting down the software, they kept it accessible. They didn't even bothered to decently lookup if the missing audio was somewhere on their servers. We had to re-record the entire episode, which resulted in over $300 in extra costs. Their response on this? They offered me a 1 month free upgrade... The customer support agent who helped me was rude, condescending and pointed fingers to a paying customer, because we shouldn't have recorded our podcast during a software update. I have cancelled my subscription, will never use Podcastle and have chosen Riverside FM. Which in the end is superior to Podcastle.

Bait and switch! The big print gave a monthly subscription cost. I clicked it to try it, and it charged me a year's subscription at once. After less than 5 minutes of trying the online app, I found that the noise reduction editing app did not have enough flexibility to do what I needed - it just made the recording sound tinny. Now I have a year's subscription. I requested a refund but did not receive any reply despite them claiming to have a 2-hour turnaround for customer service enquiries. Take your business to a reputable sound editing software company instead!

Customer support is absolute garbage. “We are a freemium” LUL say you charge for features and go. Your “free” stuff isn’t even good, so how are we supposed to know we want to PAY for something that’s crap to begin with? You’re just like every other witch babe, every other witch.

This app is terrible. NOT WORTH WHAT THEY WANT YOU TO PAY FOR IT. Seek eslewhere.

Very disrespectful company they refused to refund even that I didn't use their service, there was no information about which language they support so I paid and after I paid I contacted them immediately to ask for a refund as my language was not supported.