AsWeMove Reviews | Read Customer Reviews of aswemove.com

AsWeMove Reviews | Read Customer Reviews of aswemove.com

AsWeMove reviews

300 approved reviews, newest moderated first

Bryan G.
Jun 21, 2026
Love these underwear
Love these underwear, soft and great fit. Great customer service. I will be ordering more
Response from AsWeMoveJun 22, 2026
Thanks so much, Bryan. We appreciate you being a supporter of AsWeMove.
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Donald W.
Jun 19, 2026
superb and responsive customer service…
superb and responsive customer service - found a solution for my disappointment - very quickly and caringly. Kudos to all!!
Response from AsWeMoveJun 19, 2026
Thanks, Donald!
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Charles T.
Jun 17, 2026
I have bought three pairs of underwear…
I have bought three pairs of underwear from as we move and overall my experience has been good however the second pair of aspire arrow briefs seemed as though they were stretched out on one side they did not fit the same as the first pair that I had bought. they are the exact same size. it seems as though they were worn before and stretched out, the pouch does not cup if you know what I mean unfortunately.
Response from AsWeMoveJun 17, 2026
Hey Charles. Thank you for your feedback and for being a repeat customer. We really appreciate your support. We're sorry to hear that your second pair of Aspire Aero Briefs didn't fit the same as your first pair. Aspire is made with our Tru-Fit Technology, which is designed to adapt to your body, but fit can vary slightly between styles and individual styles. We understand how noticeable that can be when you've found a fit that works well for you. We can see that our Customer Care team was able to connect with you regarding your concerns, and we're glad we had the opportunity to discuss the issue directly. Feedback like yours is invaluable, and we've shared it with our product team as we continue to refine our products and maintain the highest quality standards. Thank you again for your support and for giving us the opportunity to make things right.
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Graham M.
Jun 15, 2026
Great product and great customer service
These are the most comfortable and good looking men's underwear on the market. I have many pairs, some more than 4 years old but still look like new. Recently one pair that was over a year old separated at the invisible seam and Aswemove replaced them immediately free of charge. Great product and great customer service
Response from AsWeMoveJun 15, 2026
Thank you for your kind words and feedback, Graham.
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Brandon S.
Jun 13, 2026
One of the best fitting mens underwear…
One of the best fitting mens underwear out there especially if hung and large balls the heat forming materials are amazing. Thank you for making a amazing product!
Response from AsWeMoveJun 15, 2026
Thank you, Brandon. We appreciate the kind words.
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Phil M.
Jun 9, 2026
AWM has a great product AND GREAT CUSTOMER SERVICE
AWM has a great product, AND they back it up with outstanding customer service. It means a lot to me to get a response to my emails FROM A HUMAN, and the HUMANS always respond in a way that makes sense. AWM has always treated me right, and I will always be a loyal customer!
Response from AsWeMoveJun 10, 2026
Hi Phil. Thank you so much for your kind words and for taking the time to share your experience. We're incredibly grateful for customers like you. Providing exceptional products is only part of what we strive for—we believe great customer service should always come with it. Knowing that our team has been able to support you with thoughtful, human responses means a lot to us. Your loyalty and trust are truly appreciated, and we'll continue working hard to earn them every day. Thanks for being part of the AsWeMove community.
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Richard
Jun 9, 2026
great customer service
great customer service, I have been using this brand for over 1.5 years now and love the look and feel. recently a package was lost and they were very helpful in guiding me what to do and resent new order that day.
Response from AsWeMoveJun 9, 2026
Thank you very much, Richard.
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David
Jun 9, 2026
Some of the products deliver and others…
Some of the products deliver and others don’t. Products are a little overpriced and return policies are not so great.
Response from AsWeMoveJun 9, 2026
Hi David. Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been inconsistent. We understand how disappointing it can be when some products meet expectations while others don't. Product performance can vary depending on individual preferences and use cases, but we take comments like yours seriously as we continue to improve our collection. We also appreciate your feedback regarding pricing and our return policy. We're constantly evaluating how we can deliver the best value and customer experience possible. If you'd be open to it, we'd love to learn more about which products didn't work for you and see if there's anything we can do to help. Please feel free to reach out to our customer support team.
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