Lisa P.
SCAM! Stay away!
This is a scam! Stay away! I used the service once and they continued to charge me monthly. The CSR read me this boiler plate, scripted response when I asked to be refunded for the fee for the month since I am obviously not using it. Her response "I think you scammed yourself!" PLEASE STAY AWAY from this company. Their practices are unethical. The vet that I spoke to originally was excellent but the billing part of the practice is shady. So disappointed that companies claim that cancellations are available at any time but they are unwilling to refund. When asked, they point you to the T&C as a way to keep your money. Shame on you!


