Katherine P.
BEWARE: Sneaky $35 subscription; No notices
Crazy that this vendor signed me up for a subscription with no email communication reviewing the subscription. I used them around January 11, 2025 and was charged $5 + $35. I didn't think too much of it because I did talk to someone who said she was a vet. She seemed professional and helpful. (My dog ate some chocolate.) However, today I saw a pending charge for another $35. I called the phone number associated to the transaction on my credit card app. An automated voice said it was for a subscription (news to me!). I (think) I was able to cancel via the automated service. I also asked to have today's charge reversed. I think that worked, too. For both interactions (same call) there were confirmation numbers rattled off that I wasn't prepared to capture. It said that I'd get email confirmation, but I have not gotten anything. (Turns out there's nothing in my email from the January 11 call with the "vet" -- no receipt, no confirmation of a subscription) I called my credit card company, too and they see a refund of $35 being processed, too. Hopefully, I don't find myself calling them back in another month.


