CARRIE C.
Not sure if it works yet
Not sure if it works yet. I need to be on a meeting with zoom to fix it. The lady was very helpful and knowledgeable
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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CARRIE C.
Not sure if it works yet. I need to be on a meeting with zoom to fix it. The lady was very helpful and knowledgeable
Purple P.
Through an online search for help with a Samsung issue I agreed to a $1.00 charge and then a onetime charge of $5.00 if my question was answered believing this was through Samsung. This was to be a telephone call. After a very lengthy wait no one responded and I moved on in solving my problem. Much later I received a text stating no one was available for a telephone call. Another text asking I contact them online. By this time I had solved my issue and never responded or received any help whatsoever. I found my account was additionally debited $46.00. BEWARE!!!
Response from Askanexpertonline.comMar 14, 2024
Hello, Your satisfaction is our top concern, so we've reached out privately to get your information. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
askanexpertonline.com C.
ask us the right questions to know what product we had and the walked us through the steps to fix our problem. was very kind and polite
Melissa Peyton.com C.
Very helpful, informative and accommodating!!! Excellent Service!!!
TARA A.
Andrew was knowledgeable and patient with my concerns. Although I couldn't retrieve pictures from 2022 to present, I was able to retrieve all my contacts & documents saved.
Robert ( Wolf Ricketts ).
CHARGED ME $46.;00 AFTER THE BS $1.00 ENTICEMENT FEE. I ATTEMPTED TO HAVE IT REVERSED WITH MY BANK,WHICH APPEARED TO HAVE FIXED THE PROBLEM,BUT NOW THE FUNDS ARE STILL GONE FROM MY B of A ACCOUNT WITH ABSOLUTELY NO RECORD OF A TRANSACTION HAVING BEEN MADE.NOT SHOWING AT ALL,BUT THE MONEY IS GONE.THESE CROOKS SHOULD BE JAILED.SO INFURIATING SCAMMERS ARE THE ABSOLUTE WORST ENTITIES ON THE PLANET.!!!!!!!!
Response from Askanexpertonline.comMar 12, 2024
Hello Robert, We want to address your concerns. Please keep an eye out for our message to gather more information. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962 ext 18
Fran H.
ANAS told me to tap on my display with three fingers. Voila! Done!
askanexpertonline.com C.
Instructions were easy to follow