Askanexpertonline.comReviews of askanexpertonline.com

I was very upset to find out how much was charged to my account. When I was reading before actually getting the service. I know that I read that they needed a credit card and $1 would be charged but then credited. Afterwards I found I was charged not only 50 some dollars but put into a monthly charge of again $55! They did credit my account and take off the monthly fees but not before giving me heart failure! The info did help me resolve my phone problem and he was very patient with me who is not the least bit tech savvy.

Ashu earnestly tried to help me resolve my issue, was knowledgeable and responded in a timely manner.

The agent helped me to be able to update my account She was the first agent to help me very satisfactorly.

this company is con. 1) I was asked to authorize $1 payment to initiate the call instead after approving the charge they billed me $49. 2) I described one simple question read this paragraph and tell me if i have GAP insurance? after one hour i received a response to call dealership they cannot answer my question. 3) I asked the person if he was an attorney he told me yes and it turned up he was not an attorney. 4) i called the same number but after taking the fee there was no answer, no text no response until i put the review about them. In short this company starts great before collecting the fees then drop you so my experience with them still stands as one star

Wish I could leave no stars, was told I was going to be charged $1 for my question. When it was all over the expert was as ignorant as I was. They charged me $47 dollars, they enter you into a subscription without telling you! STAY AWAY from these SCAMMERS!!!!

This is the 2nd time that I have used the service. It has been for two different types of issues but both times I have had very knowledgeable people who really wanted to help. They gave me clear answers and asked good questions. I believe I will use this service often.

Richard understood our problem right away. He reassured us he could help and he did. He patiently walked us through what we needed to do not once, but twice, never once showing any signs of frustration with our slowness. He spoke clearly. He is a great asset to your company. Thank you Richard!

he was very patient and helpful