Teresa A.
Replacement part
I asked about a certain toilet replacement part and they asked me to pay the $1 to talk to an "expert" and it would be totally refundable, however they charged me $62.00 charge. Thanks to my credit card holder they declined it as fraud!! They are frauds, don't use them!! Not experts!!
Response from Askanexpertonline.comMar 27, 2025
Hello Teresa, We understand your frustration with the recent experience. We strive to provide excellent customer service and are disappointed to hear that you encountered this issue. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962



