Scott
Competence
Competence
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Scott
Competence
Lou F.
Took a while to get through but once contact made, the important answers to by question took place with an attitude of helpfulness.
Sally S.
Shahid was very patient with me
askanexpertonline.com C.
Easy to contact
Paul F.
Very good service very professional very polite. I am thrilled.
Judith P.
Michael did a great job. He was diligent on fixing my problem. He worked on my computer for hours with patience and professionalism. I wish all agents of this manner were like him. I am sure he treats all his customers like this and should be the one to receive a company award
Joe
Resolved the problem
Kathleen E.
I was told that I would be charged $1.00, you took $61.00 out of my account, I did not sign up for any subscription. I am on a fixed income and $61.00 is a lot of money. I need a refund and my subscription to whatever scam this is cancelled.
Response from Askanexpertonline.comMar 29, 2025
Hello Kathleen, Thank you for reaching out to us. I would like to clarify some things regarding your membership fee. A monthly membership fee of $61 was charged when you posted your first question. This information was displayed on the billing page just before you submitted your question and agreed to our terms of service. I completely understand your disappointment with the experience, and I want to assure you that we’ve taken action to resolve this for you. Your membership was turned off on March 28, 2025, ensuring no further recurring charges will occur. Additionally, the membership fee has already been refunded. If you have any further questions or concerns, please don’t hesitate to let us know. We’re here to assist you. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962