Ruth B.
First Question
First Question - Got my first answer. It wasn't the answer I really wanted to hear, but it gave me the next step. I will call on Monday.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ruth B.
First Question - Got my first answer. It wasn't the answer I really wanted to hear, but it gave me the next step. I will call on Monday.
Francine joseph Sutton M.
The agent knew how to help me thank you
askanexpertonline.com C.
He was prompt and helpful
Bruce K.
Expert was friendly and knowledgeable
Catherine
I was very happy with my contact; he solved my issue at once.
Robert L.
I did not receive any SMS messages, i did not rate or coclude this exchange. Nothing has been done to fix my problem
Response from Askanexpertonline.comJun 29, 2025
Hi Robert Thank you for reaching out to JustAnswer. After reviewing your account, I see you agreed to a monthly membership with the following charges: a one-time join fee of $1 and a monthly membership fee of $43. This includes your first question and any additional questions during your membership. These terms are outlined on the Offer Details page, which explains the subscription and automatic charges. Your membership was turned off, and the charge has been voided on 06/29/2025. You won’t receive any further recurring charges. Let me know if there's anything else I can assist you with. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
askanexpertonline.com C.
Very well lmformtion
askanexpertonline.com C.
Made the issue worse I e, the power won’t come on now
Response from Askanexpertonline.comJun 29, 2025
Hello, I'm sorry to hear that you didn’t receive an answer that satisfied your question. When a customer doesn't receive a helpful answer, we encourage them to respond to the Expert and tell them why the answer wasn't helpful. With that, the Expert will work on a better answer, but if the answer is still not satisfactory, you can ask another Expert for a second opinion. If you would still like to close your question and have your deposit refunded, please reply to the email below, and we will further assist you. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962