Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comJul 28, 2025

Hello, We appreciate your taking the time to provide feedback to us. While it is untenable to hear of a difficult situation, it does allow us to identify gaps and work toward continuous quality improvement so we can provide the best experience to our customers. I’ve processed a refund for the membership charge and confirmed that your membership has been canceled. We appreciate that you gave us a try, and we're sorry that it didn't work out. We're here to assist you if you have any questions or need further assistance. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comJul 28, 2025

Hello Annette, Thank you for reaching out. We understand how important it is to have clear information, and we want to help clarify things for you. When you posted your question on our platform, you enrolled in our monthly membership program. This membership is designed to bill automatically to ensure uninterrupted service. During the sign-up process, you would have seen a message similar to this: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/UK%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. I’ve processed a refund for the membership charge and confirmed that your membership has been canceled. We're here to assist you if you have any questions or need further assistance. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962