askanexpertonline.com C.
The tech was very kind and helpful
The tech was very kind and helpful! Seems like the problem was solved! Thank you!
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
The tech was very kind and helpful! Seems like the problem was solved! Thank you!
askanexpertonline.com C.
It’s fixed and Will’s help was very informative. We appreciate his help.
askanexpertonline.com C.
I really appreciated the fact that im going to receive a replacement. I explained my situation and it was totally understood even though we troubleshooted it over phone. It was not working at all. Thank you.
askanexpertonline.com C.
Tech expert was very patient with me. He was kind and we resolved the problem.
Paul S.
Once I received your number, all went well. Quick response with specific directions...Waiting now for missing part and if it works...all good.
AMYLOU
An initial contact I rated Parshnita(?) a three and have been unable to change it to a five which he definitely deserves. He was kind, professional, and polite. I would recommend his services again.
Mario
Prashanth is SO FANTASTIC! Super-Patient with frustrated customers; Incredibly Knowledgeable beyond words really- which Immediately provided a calming effect for me as I was so freaked out by my computer’s bad behavior 😔 I cannot thank him enough! So happy to have discovered him! Thank you 🙏🏻
askanexpertonline.com C.
YOUR SYSTEM WAS DOWN AND YOUR EXPERT THOUGHT THAT IT WAS A PROBLEM WITH MY PHONE, HE PUT ME THROUGH A TIME CONSUMING PROCESS THAT WAS TOTALY USELESS, TRY USING REAL PEOPLE AND DUMP YOUR CHATBOTS. VERY NOT SATISFIED.
Response from Askanexpertonline.comJul 28, 2025
Hello, Thank you for reaching out. I’m sorry if our service falls short of providing the answer you needed. Our number one priority is that you receive the help and information you deserve. I genuinely apologize that this was not the case for you, and I would be so grateful for the opportunity to make this right! What I would like to do for you is provide a second opinion on your question, free of charge. Our team will take action, reaching out to the Expert community and connecting you with the most Expert in the field. If this sounds like a good option for you, then simply let us know by replying to this email, and our team will take it from there. Lastly, I appreciate your providing feedback. While I do not like to hear of less-than-stellar customer experiences, your feedback allows us to identify customer needs that are not being met and help us improve. Thank you for that. No matter what your decision is, we're standing by, ready to assist you. We look forward to hearing from you soon. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962