Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comAug 7, 2025

Hello Terry, We appreciate your concerns. Our records show that you’ve used our service in the past. When you returned, you were greeted with a "Welcome Back" message and the pricing details for submitting a new question. The 'join fee' was not included as it was already paid during your first sign-up. With our monthly membership, you get unlimited questions in over 100 categories for 30 days, and you can cancel at any time. Alternatively, you can opt for pay-per-question billing if that better suits your needs. One of the great perks of your JustAnswer membership is that you can always request a second opinion from a different Expert. Sometimes, a fresh perspective can provide even more helpful insights! I noticed your membership is set to renew on September 7th, and we’re grateful to have you as part of our community. I hope you continue to find value in connecting with our Experts. If you ever need to update your membership settings, you can do so here: https://www.justanswer.com/accounthelp. And if there’s anything else we can do for you, please don’t hesitate to reach out! Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962